Store Environment team member

Michaels StoresWake Forest, NC
101d

About The Position

The position at Michaels in Wake Forest, NC involves maintaining a high standard of cleanliness and overall look of the store to deliver the brand promises. Responsibilities include delivering friendly customer service, assisting customers in finding products, and ensuring the store is clean and safe for both customers and staff. The role requires deep cleaning key areas of the store, managing cleaning supplies, and completing tasks assigned by supervisors while adhering to federal, state, and county guidelines. Team members are expected to maintain positive interactions with customers and colleagues, project a positive image, and serve as role models. Additional duties may include providing checkout services, engaging customers with the rewards program, assisting with stock processes, and supporting safety programs.

Requirements

  • Preferred retail and/or cleaning experience.
  • Ability to remain standing for long periods.
  • Ability to move throughout the store and perform regular bending, lifting, carrying, reaching, and stretching.
  • Ability to lift heavy boxes and access high shelves.

Responsibilities

  • Maintain store cleanliness and recovery standards.
  • Deliver friendly customer service and assist customers in shopping.
  • Collect and dispose of trash following approved procedures.
  • Dust and damp mop floors according to specifications.
  • Move equipment and products for proper cleaning.
  • Deep clean key areas including bathrooms and breakrooms.
  • Keep cleaning equipment neat and notify supervisor of supply needs.
  • Seek out areas requiring cleaning and take initiative.
  • Complete all tasks assigned by supervisor.
  • Adhere to Standard Operating Procedures and company policies.
  • Provide a fast and friendly checkout experience.
  • Engage customers on benefits of rewards program and complete enrollments.
  • Assist with Omni channel processes including BOPIS and SFS.
  • Participate in truck unload, stocking, and planogram processes.

Benefits

  • Health insurance (medical, dental, and vision).
  • Paid time off.
  • Tuition assistance.
  • Generous employee discounts.
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