Store Driver

Advance Auto Parts•Worcester, MA

1d•Onsite

About The Position

The Store Driver position at Advance Auto Parts involves safely delivering parts to professional customers, picking up returns and cores, and distributing sales flyers. Drivers are also responsible for the daily collection of credit accounts and building strong relationships with MainStreet and National Pro customers, providing insights learned during deliveries. The role includes assisting with upselling and cross-selling products to increase transaction value. In-store duties encompass maintaining cleanliness (floors, bathrooms, facing, dusting, parking lot), general stocking (truck stocking, back stock, cycle counts), and staying knowledgeable about product inventory and new arrivals to assist with sales. Drivers will also engage with walk-in customers to understand their needs and recommend appropriate parts or services. Advance Auto Parts is a leading automotive aftermarket parts provider, operating 4,781 stores primarily within the United States, with additional locations in Canada, Puerto Rico, and the U.S. Virgin Islands, and serving 1,125 independently owned Carquest branded stores across these locations, Mexico, and various Caribbean islands.

Requirements

Safe driving and navigation ability
Ability to use delivery board system
Friendly and persuasive communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems (Back stock) and store equipment
Sales aptitude and customer service orientation
Ability to identify customer needs and recommend solutions
Speak and write English; communicate effectively and build strong relationships with customers, peers and leadership
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
Ability to work an assortment of days, evenings and weekends as needed
Confidence in engaging customers and promoting products
Willing to learn about new products and sales techniques
High school diploma or equivalent
Must have a valid driver's license with an acceptable driving record

Nice To Haves

Spanish a plus
Automotive parts experience is preferred

Responsibilities

Pick, stage and safely deliver parts to pro customers
Pick up returns and cores
Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
Daily collection of credit accounts
Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
Assist in upselling and cross-selling products to increase average transaction value
Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
General stocking including truck stocking, back stock and cycle counts
Maintain knowledge of product inventory and new arrivals to assist with sales
Engage with walk-in customers to understand their needs and recommend appropriate parts or services
Other duties as assigned