Store Driver

Advance Stores Company•Meriden, CT

1d•Onsite

About The Position

The Store Driver is responsible for the safe and timely delivery of parts to professional customers, including picking, staging, and delivering parts, as well as handling returns and cores. This role involves promoting sales and loyalty programs by distributing flyers and collecting credit accounts. A key aspect of the position is building and maintaining strong relationships with customers and providing insights to the company. Drivers are also expected to assist with in-store tasks such as upselling, cross-selling, maintaining store cleanliness, and managing inventory (stocking, back stock, and cycle counts). The role requires knowledge of product inventory to assist customers and engage with walk-in customers to recommend appropriate parts or services. The position demands safe driving, effective communication, organizational skills for parts, and a customer service orientation. It involves physical activities like walking, standing, and lifting, and exposure to various indoor and occasional outdoor work environments, including potential exposure to mechanical parts, chemicals, and moderate noise.

Requirements

Safe driving and navigation ability
Ability to use delivery board system
Friendly and persuasive communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems (Back stock) and store equipment
Sales aptitude and customer service orientation
Ability to identify customer needs and recommend solutions
Speak and write English
Communicate effectively and build strong relationships with customers, peers and leadership
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
Ability to work an assortment of days, evenings and weekends as needed
Confidence in engaging customers and promoting products
Willing to learn about new products and sales techniques
High school diploma or equivalent
Valid driver's license with an acceptable driving record

Nice To Haves

Spanish language skills
Automotive parts experience

Responsibilities

Pick, stage and safely deliver parts to pro customers
Pick up returns and cores
Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
Daily collection of credit accounts
Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
Assist in upselling and cross-selling products to increase average transaction value
Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
General stocking including truck stocking, back stock and cycle counts
Maintain knowledge of product inventory and new arrivals to assist with sales
Engage with walk-in customers to understand their needs and recommend appropriate parts or services
Other duties as assigned