Store Director

Albertsons•Seattle, WA

18h•Onsite

About The Position

The Store Director in the Seattle Division, District 24, is responsible for monitoring, enforcing, and supporting the execution of the division merchandising plan for their department in assigned stores. This role encompasses overall management responsibility for the operation of a retail grocery store, including store performance, control of cash, inventory, security, customer services, and staff management. The director is expected to track, analyze, and improve store performance by forecasting and meeting sales goals, communicating these goals to staff, and managing labor consistent with productivity guidelines. Key aspects include developing strategies for product placement and appearance, monitoring display accuracy, ensuring in-stock conditions, and managing store maintenance, cleanliness, safety, and sanitation. The role also involves overseeing cash handling and accounting, ensuring store security, prioritizing work activities, and ensuring compliance with legal requirements and company policies. A strong focus on customer satisfaction and employee development, including selection, training, and performance management, is crucial. The Store Director will also maintain professional relationships with union officials (if applicable) and foster positive working relationships with all stakeholders, serving as a role model to motivate employees.

Requirements

High School Diploma or equivalent required

Nice To Haves

3 years’ management experience, responsible for managing a department/team within a multi-department operation within the retail industry.
College degree is preferred.
Strong customer service and supervisory skills.
Strong understanding of overall store operations.
Strong Leadership skills.

Responsibilities

Overall management responsibility for operation of retail grocery store, including store performance, control of cash, inventory and security, customer services, and management of staff.
Track, analyze and take action to improve store performance by forecasting of weekly/daily sales goals and meeting or exceeding established goals.
Communicate sales goals, department performance and sales opportunities with staff to ensure positive results.
Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues.
Develop and direct execution of strategies to improve product placement and appearance.
Monitor display accuracy and appearance to implement promotions.
Ensure that products are properly displayed and ordered in a manner to maintain in-stock conditions.
Manage issues relating to store maintenance, cleanliness, safety and sanitation.
Oversee and monitor handling of cash and accounting.
Ensure store is secured.
Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met.
Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.
Focus on customer satisfaction and needs, ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service.
Select, train, develop, and manage job performance of store employees, with assistance of other management personnel.
Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities.
Maintain appropriate professional relationship with union officials, and ensure compliance with collective bargaining agreement provisions, if applicable.
Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations involving others.
Motivate others to perform the job and work towards common objectives.
Serve as a role model to others instilling a positive attitude in his/her employees.