Store Director

SpartanNashHartford City, IN
Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. SpartanNash is a distributor, wholesaler, and retailer with a global supply chain network, distributing grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. The company's team members serve national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies, and fuel centers. This Store Director role leads the day-to-day activities of an individual retail store, ensuring all departments are fully staffed, trained, and operating to company standards. The position cultivates a positive, high-performing, and customer-focused store culture through effective leadership. Responsibilities include all financial aspects of the store, maintaining the physical location, and communicating and executing corporate plans.

Requirements

  • An equivalent combination of education and/or experience to a Bachelor's Degree in Business Administration or related field.
  • Five years of experience in a retail grocery environment with increasing levels of responsibility.
  • Two years of experience in an assistant store manager or similar level role.
  • Excellent written and verbal communication skills.
  • Strong organization, prioritization, decision-making, problem solving and conflict management skills.
  • Strong leadership abilities with capability to work in a hands-on environment.
  • Strong strategic planning and business acumen skills.
  • Strong knowledge of retail store operations; knowledge of retail management systems.
  • Proficient in Word, Excel and PowerPoint.

Nice To Haves

  • Bachelor's Degree in Business Administration or related field
  • Ability to communicate in Spanish is highly desirable.

Responsibilities

  • Provide focused and effective leadership to store associates that develops a positive, high performing, customer focused store culture.
  • Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.
  • Develop and monitor department budget as required. Prepares quarterly and yearly budgets with assistance.
  • Responsible for the overall profit and loss financial performance of the store to including budgeted sales, gross profit and controllable expenses.
  • Maintains constant follow-up to ensure budgeted sales, gross profit and controllable expense goals are being achieved.
  • Coordinates store activities to ensure successful operations and compliance as measured by various checks and audits (Safety/Food Safety, Human resources, Merchandising, Loss Prevention, Department of Labor, OSHA, etc.).
  • Oversee that the corporate Merchandising and Inventory programs are followed by the departments and partner with corporate business partners as needed to ensure that operations and merchandising standards are fully communication and followed.
  • Implements and maintains work schedules, labor control and store payroll expense control programs for the location.
  • Implements the OWN IT! (One customer to Wow Now by Interacting and providing Total satisfaction) service programs, and models high standards of service to achieve a customer oriented store.
  • Interacts with the local neighborhood or community to positively position the Company’s presence.
  • Maintain current knowledge of industry or local trends and best practices; make recommendations to improve current programs and processes.
  • Additional responsibilities may be assigned as needed.
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