Store Director

Albertsons Companies•Dallas, TX

About The Position

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

Requirements

Strong communication and interpersonal skills; ability to maintain professionalism with customers and associates.
Thorough knowledge of grocery operations, store systems, merchandising, and Company policies.
Ability to frequently lift, push, pull, and maneuver items up to 50 lbs.; regularly bends, stoops, and reaches.
Ability to stand for extended periods and perform repetitive motion tasks.
Strong attention to detail and mental alertness for safe and accurate performance of duties.
Knowledge of math, weights, measures, perishability, sanitation, labeling, and department operating procedures.
Ability to safely operate store equipment (pallet jacks, hand trucks, Sterilox machine, cutters, etc.).
Proficiency in computer systems and electronic ordering platforms.
Ability to work nights, weekends, holidays, and varying schedules.
Good attendance required.
Exposure to potential hazards associated with equipment is possible.

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness, ensuring fast, friendly, and solution‑oriented service across the entire store.
Responsible for total store Customer Service Index (CSI); communicates directly with customers to resolve concerns and ensure satisfaction.
Engage in suggestive selling and customer‑focused sales techniques through phone interactions, in‑store announcements, and direct customer contact.
Appropriately answer and respond to incoming calls; resolve customer grievances professionally and effectively.
Serve as the primary leader for total store operations—implementing Company and Division merchandising, sales, and operational initiatives.
Drive sales, achieve gross profit goals, and manage store expenses to meet financial targets.
Plan daily operations, monitor production processes, and ensure adherence to company standards and profitability expectations.
Communicate regularly with Operations Specialists to support the execution of sales programs, promotions, and Division initiatives.
Ensure Department Managers and store teams clearly understand Company goals, objectives, policies, and expectations.
Lead weekly meetings with Department Managers to review ads, sales plans, and store promotions; ensure an alternate manager conducts these meetings when absent.
Build and maintain positive community and vendor relationships; maintain communication with manufacturer representatives and corporate/divisional contacts.
Monitor market trends, competitor activity, and community dynamics to support business decisions.
Utilize computer software and electronic ordering systems; basic proficiency with Excel, Word, PowerPoint, and email is required.
Ensure all company safety and health initiatives are implemented, communicated, and upheld by associates.
Maintain full integrity and compliance in all Food Safety and Sanitation practices.
Serve as the sole store-level authority for food safety compliance across all departments.
Ensure all employees maintain compliance with required programs, including Food Safety, HIPAA, COBC, Meat Grinding Logs, Workplace Benefits, and other state‑specific requirements.
Maintain working knowledge of Company policies, guidelines, and Employee Handbook standards.
Ensure accurate code dating and rotation of all products in all departments.
Maintain compliance with scheduling initiatives, payroll guidelines, wage and hour policies, time clock rules, grooming standards, dress code, child labor laws, and all employment regulations.
Maintain accurate and legally compliant records per Company retention policies.
Review and approve all department schedules prior to posting to ensure proper staffing.
Conduct daily store inspections to ensure quality, cleanliness, code date compliance, and proper product rotation across all departments.
Utilize and operate equipment including pallet jacks, hand trucks, knives, safety cutters, and Sterilox machines.
Implement emergency procedures in the event of equipment or software malfunction.
Ensure proper product temperatures and compliance with federal/state labeling laws and Company code‑date policies.
Perform receiving duties such as breaking down loads, verifying orders, inspecting product quality, and maintaining proper storage and temperature standards.
Fully accountable for staffing, recruiting, interviewing, hiring, and training for all store positions.
Evaluate employee job performance and make personnel decisions including promotions, corrective actions, and terminations—in collaboration with Department Managers and Assistant Store Directors.
Conduct formal employee evaluations as required by Division guidelines.
Identify training needs for key associates and ensure completion of required development programs.
Resolve employee relations issues—including discrimination, harassment, workplace violations, and policy concerns—with support from Human Resources.
Maintain confidentiality of employee information, store sales reports, and Company documentation.
Provide clear direction and coaching to department managers, supervisors, and store associates.
Oversee and ensure compliance in cash handling, sales reporting, safe procedures, and protection of company assets.
Control shrink and maintain inventory levels in accordance with Division guidelines.
Develop and manage operating budgets; control in‑store operating, maintenance, supply, and expense costs.
Review, process, and oversee completion of all required administrative reports, including P&L, sales, waste, labor, and other store metrics.
Prepare sales and inventory reports; oversee physical inventory every four weeks.
Ensure accurate inventory of merchandise, supplies, and equipment; lead inventory audits.
Oversee reclamation processes and maintain organized, in‑stock conditions in backroom and all departments.
Recommend store equipment repairs or improvements to the District Manager.
Ensure correct pricing, signage, shelf conditions, and product presentation throughout the store.
Perform all duties with accuracy, safety, honesty, and integrity, while treating employees with Courtesy, Dignity, and Respect.
Perform additional duties as assigned.

Benefits

medical
dental
vision
disability and life insurance
sick pay
PTO/Vacation pay
paid holidays
bereavement pay
retirement benefits (pension and/or 401(k) eligibility)
Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans.