Store Director

Saks Fifth Avenue•Woodbury, MN

43d•Onsite

About The Position

As the Store Director, you will set the strategic vision and lead all aspects of store operations to achieve financial targets, deliver an elevated customer experience, and drive a culture of performance and inclusion. You will use key business insights and KPIs to inform strategy, optimize resources, and empower your leadership team to deliver results. By modeling connected coaching, building a high-performing and collaborative team, and maintaining operational excellence, you will shape a store environment that reflects our brand values, develops talent, and exceeds customer expectations.

Requirements

Proven ability to lead a large, diverse team in a fast-paced retail environment
Strong business acumen with experience managing P&L, payroll, and controllable expenses
Track record of using data and KPIs to inform strategy and drive business performance
Skilled in coaching, talent development, and succession planning
Demonstrated ability to build inclusive, high-performing team cultures
Experience in visual merchandising and operational excellence
Confident decision-maker with the ability to lead through change
Exceptional communication, collaboration, and leadership skills
Passion for customer experience and ability to create a service-first culture
Flexibility to work evenings, weekends and public holidays

Responsibilities

Analyze key KPIS to identify business trends, adjusts store strategy and resources to drive sales and profit
Manage expense controllables to deliver 4-wall EBIDTA including payroll, Saks Credit, supply ordering, and gross margin
Cascade goals and priorities to leadership team and store associates
Identify and find solutions to help break barriers to be able to hit targets and goals
Utilize, implement, and role model connected coaching techniques with team members
Establish clear expectations and consistently drives accountability across the leadership team to ensure strong performance and results
Create a strong selling and service culture that enhances customer experience
Encourage associates to share ideas to promote a high performance culture
Foster a collaborative, inclusive environment where all team members feel valued.
Ensure new hires and promotions are thoughtfully onboarded to feel connected, supported, and set up for success.
Identify and develop creating a robust and inclusive succession plan for all key store roles
Maintain brand standard of operational excellence across all aspects of the business
Ensure consistent execution of brand presentation by leveraging all available tools, staying current on visual direction, and identifying opportunities to elevate in-store experiences
Manage daily compliance with company policies and procedures by actively using Storeforce to communicate, track, and sign off on tasks
Own the execution of the inventory process within the store, ensuring accurate preparation, timely completion and adherence to all standards during bi-annual counts
Acquire industry knowledge and shares learnings with Market Manager
Develop and communicate a clear vision, aligning store strategies with company goals to drive growth and profitability
Build a strong network by acting with customer and business needs in mind
Leverage networks to enhance collaboration, influence outcomes and drive business results
Guide the store team through change by modeling a positive mindset, clearly communicating updates, and helping associates adapt to new processes and priorities.