Store Director-Coffee Shop-Marketplace

Event Network • Palm Desert, CA

3d

About The Position

At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve. As the Store Director, for the Coffee Marketplace you will lead a talented team of Sales Leads and Team Members. Your mission? To craft an exceptional guest experience where every visit feels warm, welcoming, and memorable. You’ll showcase our unique coffee offerings and curated marketplace products while inspiring and empowering your team to achieve their full potential. You’ll be the driving force behind our store’s success, bringing Event Network’s vision and values to life.

Requirements

• Food & Beverage Leadership: You have 3+ years of coffee bar management or similar experience in a high volume, guest service-oriented environment.
• Coffee Connoisseur: You bring passion, knowledge and craftmanship to every beverage served while guiding your team to create a guest experience that celebrates quality and convenience for the guest.
• Dynamic Leadership: You know how to hire, train, and motivate a team to achieve their best and uphold brand standards for how to properly prepare all food & beverage offerings.
• Guest Service Guru: You’re passionate about delivering exceptional guest service and know how to make it happen.
• Flexible Schedule: You’re available to work evenings, holidays, and weekends to meet the needs of our business.
• Positive Vibes: You’re all about creating a positive, energetic work environment that inspires your team.
• Food Sanitation & Safety: You make compliance with all health department regulations for proper food sanitation, safety and cleanliness standards a high priority. Servsafe food management certification or the ability to successfully pass the certification test after employment.
• Be prepared to be on your feet. Standing, walking, and handling merchandise is required throughout the day.
• You’ll occasionally need to reach, climb, balance, stoop, kneel, crouch, or crawl.
• You should be able to lift and move up to 40 pounds.
• We’re committed to providing reasonable accommodations to help you succeed.

Responsibilities

• Coffee Marketplace Management: Oversee the daily operations of the coffee bar and retail marketplace, ensuring a smooth and engaging experience for every guest.
• Sales Optimization: Identify innovative strategies to boost sales and achieve financial targets. Ensure the store is stocked with the right products and communicate inventory needs to our Store Support Center (aka corporate).
• Financial Management: Manage payroll and controllable profit within established guidelines to meet financial objectives.
• Build Partnerships: Develop and maintain strong relationships with management and partners, ensuring long-term collaboration and success.
• Strategic Planning: Collaborate with the VP of Store Quality to prioritize and execute short-term and long-term business objectives.
• Team Leadership: Recruit, train, and develop a high-performing and diverse team, fostering an inclusive environment that encourages growth and excellence.
• Guest Service Excellence: Ensure every guest receives outstanding service, contributing to a memorable experience.

Benefits

• Event Network offers full-time team members a comprehensive total rewards package with a variety of coverage options.
• Health and Wellness Benefits: Medical, Dental, and Vision Insurance; Basic Life and AD&D Insurance; Long-Term Disability; plus Voluntary Benefits options 100% paid by employee: Voluntary Life and AD&D Insurance, Short-Term Disability (for employees outside of CA, NY, NJ, HI, RI, Puerto Rico), Accident Insurance, Critical Illness, Hospital Indemnity, and Pet insurance.
• Retirement and Savings: 401(k) Retirement Plan; Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Paid Time Off: Vacation Accrual; Sick Leave
• Nine Paid Holidays.
• Profit Sharing Bonus Plan
• Employee Discounts: 25% discount to shop at our stores; and a separate discount program with exclusive savings on a variety of brand-name products, services, travel, entertainment, tickets, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees