URBN Store Detective

Urban Outfitters • New Orleans, LA

3d • $22 • Onsite

About The Position

The Store Detective's main objective is to deter theft by communicating suspicious activity, maintaining a safe working environment, and providing a high level of customer service. The Store Detective will implement loss prevention procedures to safeguard company assets, prevent and minimize external theft and promote a safe environment. The Store Detective will also perform other duties related to shrink mitigation. This position will report to the Regional Loss Prevention Manager.

Requirements

• 1-2 years’ experience within a retail Loss Prevention
• Outstanding time and attendance history is a critical requirement
• Effective at developing and maintaining strong business partnerships
• Ability to deescalate customer escalations and protect members of the store team as necessary
• Excellent communication and interpersonal skills
• Ability to make quick and decisive decisions in accordance with company policies
• Proven track record of shoplifting apprehensions/recoveries
• Ability and willingness to move with purpose and a strong sense of urgency
• Ability to maintain a professional work demeanor at all times
• Ability to preserve confidential information
• Work approximately 35+ hours per week, flexible schedule required on evenings, weekends, and/or most holidays depending on business needs
• Ability to read/write concise reports in a timely manner.
• Store Detective must also know basic computer skills to type reports
• This is a non-uniformed position. The Store Detective will be required to dress in accordance to company dress code standards
• Communicate with local and state law enforcement agencies as necessary to report and/or prosecute cases of theft
• Successful completion of internal Loss Prevention program upon hire

Responsibilities

• Completion of daily LP checklist
• Recover/Apprehend shoplifters within company guidelines.
• Prosecute shoplifters following company guidelines in partnership with law enforcement agencies.
• Complete all necessary paper work (Supporting deposition, Lost and stolen property report, APPRISS case reporting.)
• Ensure the store teams are adhering to Loss Prevention policy and procedure
• Respond to all safety concerns and threats within assigned location

Benefits

• URBN offers comprehensive Perks & Benefits to employees.
• Availability and eligibility to specific benefits may be subject to your location and employment status.
• Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!
• For additional information visit https://www.urbn.com/work-with-us/stores

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed