Store Customer Service Specialist

Sherwin-Williams • Manhattan, KS

398d

About The Position

The Customer Service Specialist position at Sherwin-Williams is a part-time role focused on delivering exceptional customer service in retail environments. Specialists engage with both wholesale and retail customers to understand their needs, provide product information, and resolve any concerns to ensure client satisfaction. The role also involves maintaining product quality and visual standards while achieving store sales goals.

Requirements

• Strong communication skills to interact effectively with customers.
• Ability to resolve customer concerns promptly and effectively.
• Knowledge of Sherwin-Williams products and services.
• Experience in a retail or customer service environment is preferred.

Nice To Haves

• Experience working in a fast-paced retail environment.
• Familiarity with cash handling and electronic payment systems.

Responsibilities

• Work closely with wholesale and retail customers to determine their needs.
• Answer customer questions about Sherwin-Williams products.
• Recommend appropriate solutions to customers.
• Promptly resolve customer concerns to ensure maximum satisfaction.
• Stay up-to-date with product features and maintain high quality and visual standards of products and store.
• Achieve excellent customer service while meeting store sales goals.

Benefits

• Health care benefits
• Retirement plans
• Wellness programs
• Employee discounts
• Paid time off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Chemical Manufacturing
• Education Level: No Education Listed