Store Counter Sales (Part Time)
About The Position
As a NAPA Counter Sales Associate, you are considered the "face of the retail store" and the primary contact for customers seeking automotive parts and solutions. This role involves providing expert assistance to both retail and wholesale customers in person and over the phone, leveraging your automotive parts knowledge to support fellow NAPA team members, and ensuring outstanding customer care. This position offers a pathway to a career as a Parts Specialist, provides part-time employment, and serves as an entry point to explore other career opportunities within NAPA. While extensive mechanical repair skills are not mandatory, a foundational understanding of automotive parts is essential, or a strong willingness to learn.
Requirements
- Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
- Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year
- You are willing to learn all things automotive if you don’t have the background in automotive parts.
- Want to join a team where you can learn and grow your career – the opportunities are endless!
- Valid Driver’s License
- Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
- High School Diploma or GED.
- Technical or Trade school courses or degree.
- Excellent verbal and written communication skills
- Love fast paced retail environments
- Great listening skills and empathy for customers
Nice To Haves
- Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
- Experience in a parts store, auction, retail store, auto body/collision
- Knowledge of cataloging AND/OR inventory management systems, a plus
- Entirely customer-centric (external/internal)
- ASE Certifications
Responsibilities
- Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
- Use your parts knowledge to assist other NAPA team members answer questions for customers
- Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
- Bring customer focus and high energy to our fast-paced stores
- Welcome retail customers into our retail stores and engage to provide a positive consumer experience
- Use technology (computer), cash register, telephone, and paper catalog system
Benefits
- Awesome people and brand
- Competitive Pay
- Outstanding health benefits and 401K
- Stable company. Fortune 200 with a “family” feel
- A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
- Great training, and ongoing development with support from multiple leaders/your team
- Health Insurance: Comprehensive medical, dental, and vision plans.
- Retirement Plan: 401(k) with company match.
- Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
- Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
