Store Counter Sales

Genuine Parts Company • Bonners Ferry, ID

386d

About The Position

As a NAPA Automotive Parts Specialist, you will serve as the primary point of contact for customers entering the retail store, providing expert advice and solutions for their automotive needs. This role emphasizes customer service, knowledge of automotive parts, and the opportunity for career growth within the company.

Requirements

• Valid Driver's License
• Previous experience in a parts store or automotive industry, or a willingness to learn about auto parts.
• High School Diploma or GED; Technical or Trade school courses or degree preferred.
• Excellent verbal and written communication skills.
• Ability to thrive in fast-paced retail environments.
• Strong listening skills and empathy for customers.

Nice To Haves

• Background and/or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, or auto body/collision.
• Knowledge of cataloging and/or inventory management systems.
• ASE Certifications.

Responsibilities

• Provide auto parts answers and solutions for retail and wholesale customers in person and over the phone.
• Assist other NAPA team members with customer inquiries using your parts knowledge.
• Deliver outstanding customer care and interactions with everyone who enters the NAPA Store.
• Engage retail customers to provide a positive consumer experience.
• Utilize technology, including computers, cash registers, telephones, and paper catalog systems.

Benefits

• Competitive Pay
• Outstanding health benefits
• 401K
• Stable company with a family feel
• Culture of promotion from within
• Great training and ongoing development support

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED
• Number of Employees: 101-250 employees