Thrift Store Clerk

The Salvation Army Southern California•Ketchikan, AK

8d•Onsite

About The Position

The Store Clerk is responsible for handling cash, making change, operating cash registers and charge card machines while maintaining accuracy and efficiency. May assist with marking and moving merchandise in the day-to-day operations of the store.

Requirements

Ability to carry out oral and written instructions with a minimum of supervision.
Some knowledge of inventory control, retail sales, and loss prevention.
Ability to operate a cash register, credit card machines, and handle monetary transactions.
Skill in maintaining excellent customer service by giving prompt and courteous assistance to customers.
Acceptable criminal history records.
Must be able to understand, follow and give both written and oral instructions and be comfortable working with diverse individuals in face-to-face contact and over the telephone. The employee must be able to use speech and hearing for ordinary and telephone conversation.
Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.
Must be punctual, organized, self-motivated, flexible, and possess a desire to learn and assist those he/she interacts with.
Must complete the online course for this area and pass the Background Checks required by The Salvation Army for employment.
The employee acknowledges that he/she has been informed and understands The Salvation Army’s religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army’s religious purposes, and his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

Nice To Haves

Microsoft Word, Excel and Outlook familiarity preferred.
Working knowledge of integrated database applications and ability to use new software programs with basic training.

Responsibilities

Maintain cash register, ring in sales, issue credit slips, and make corrections and/or voids. Accept money, make change, and verify checks and credit cards accurately and efficiently.
Calculate daily cash deposit, make nightly deposits, and safeguard cash at all times. May prepare a daily store report for the Store Manager.
Respond to telephone inquiries.
Receive and assist in resolving complaints from customers regarding merchandise.
Provide for excellent customer relations by giving prompt and courteous assistance to customers, ensuring that all merchandise has been properly priced.
Stock store, price items, pull items that are outdated, label and return them back to the warehouse.
Receive donations and fill out customer donation receipts.
Attend store staff meetings as required and stay informed of new policies and directives.
Assist with the loss prevention program, reporting all incidents of loss to the Store Manager in a timely manner.
Report safety hazards: assist in the protection of property and building and help to ensure store cleanliness inside and out.
Perform other related duties as assigned.