The Salvation Army USA Central Territory-posted 12 days ago
Part-time • Entry Level
Kalamazoo, MI
501-1,000 employees

Join our team as a Store Backroom Attendant where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

  • Provide exceptional donor service by greeting donors and offering assistance
  • Process and track donations accurately
  • Maintain a clean and well-organized donation area
  • Sort, load, and unload Salvation Army trucks per center policy
  • Power sort donations as they arrive (where applicable)
  • Support production processes as needed
  • Safeguard all donated materials and assigned equipment
  • Report any complaints, damage, or injuries occurring in the donation area
  • Guide donors on acceptable materials and provide information about pickup services for heavy items
  • High School Diploma or currently pursuing
  • Strong English communication skills for donor and team interactions
  • Basic computer skills and ability to learn new systems
  • Basic math skills
  • Ability to pass pre-employment background check
  • Must be available for a flexible schedule including weekends, holidays and evenings
  • Ability to regularly lift and move up to 50 pounds
  • Occasionally lift and move up to 100 pounds
  • Stand for extended periods
  • Walk, reach, climb, balance, stoop, kneel, and crouch as needed
  • Work in various weather conditions (outdoor exposure)
  • 403(b) retirement savings plan (immediate eligibility) If working 20+ hours per week
  • Voluntary life insurance options available
  • Vacation days (accrual begins after first month, eligible after 90 days)
  • Sick days with discretionary days
  • Paid holidays (immediate eligibility)
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