Circle K Stores-posted 3 months ago
Full-time • Entry Level
Queen Creek, AZ
5,001-10,000 employees
Food and Beverage Retailers

The position is for a leadership role at Circle K, located at 4402 E Washington, Phoenix, Arizona. The individual will supervise a team of 2 or more full-time employees, including Assistant Managers and Customer Service Representatives. Responsibilities include recruiting, hiring, and training employees, ensuring excellent customer service, maintaining store standards, and managing employee schedules. The role also involves developing relationships with suppliers, resolving customer complaints, and ensuring a safe and positive public image. The position requires ongoing training and development of staff, performance appraisals, and effective communication within the team. Financial responsibilities include analyzing sales and expenses, budgeting, and safeguarding company funds.

  • Directly supervises the activities of 2 or more full-time employees.
  • Recruits, hires, and trains positive, enthusiastic employees.
  • Develops, manages, and assigns tasks to ensure the store is clean and well-kept.
  • Maintains a professional image among subordinates and supervisors.
  • Schedules employees to maximize customer service and maintain store image.
  • Implements non-discriminatory management skills.
  • Develops positive relationships with suppliers.
  • Promotes excellent service and resolves customer complaints.
  • Prepares performance appraisals and provides feedback.
  • Trains employees on customer service and safety procedures.
  • Mentors employees on cash awareness and expectations.
  • Evaluates and develops action plans for store needs.
  • Analyzes daily sales and expense information.
  • Budgets and forecasts P&L lines.
  • High school diploma or equivalent.
  • 1 to 2 years of retail work experience or equivalent combination of education and experience.
  • Ability to supervise and train employees.
  • Ability to use a computer for reports and inventory control.
  • Valid driver's license and dependable transportation.
  • Open availability.
  • Ability to communicate in English.
  • Ability to perform essential duties and physical functions.
  • Food Server certificate (e.g. ServSafe).
  • Food Safety Management certification.
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