Store Associate - Part Time (Seasonal)

PlantHouse•Richmond, VA

46m

About The Position

Who are we? PlantHouse is a rapidly growing experience-based terrarium workshop & plant store. We focus on modern ceramics and unique houseplants. We carry a wide variety of styles for every home and we are always adapting to new trends. We are a fast-growing company looking to expand our team! PlantHouse employees, the Plant Crew, have a passion for all things plants and top-tier customer service. Our customer's experience is our number one priority and it is where we focus the majority of early training - ensuring we are meeting our customer's needs while creating a wonderful and welcoming environment. As a Plant Crew member, you'll be responsible for the entire customer experience, from greeting customers at the door to re-stocking shelves during a shift to leading people through a successful DIY Terrarium workshop. The ideal candidate for this role will be hard-working, a team player, creative, have a passion for assisting customers, and willing to learn.

Requirements

Ability to work long hours while on your feet
Ability to maintain composure under pressure
Ability to multitask

Responsibilities

Ensures every guest has the full Planthouse experience
Adheres to all standard operating procedures and policies
Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge
Directs customers to either our bar, retail area, or DIY terrarium building sections
Responsible for cash handling procedures
Responsible for maintaining assigned area
Stages merchandise
Performs store maintenance including, but not limited to, taking out the garbage, sweeping, cleaning bathrooms, maintaining stock room
Assists with inventory, including receiving and labeling merchandise
Educate customers on plant care and home decor options
Teach terrarium workshops
Plants and shelf maintenance (Shelf reset)