Retail - Store Associate

Safari Land•Syracuse, NY

28d•Onsite

About The Position

The Safariland Group is a leading global provider of a diverse range of safety and survivability products designed for the public safety, military, professional and outdoor markets. The Safariland Group offers a number of recognized brand names in these markets including Safariland®, Med-Eng®, ABA®, Second Chance®, Bianchi®, Break Free®, Protech® Tactical, Defense Technology®, Hatch®, Monadnock®, Identicator® and NIK®. The Safariland Group’s mission, “Together, We Save Lives”, is inherent in the lifesaving and protective products it delivers. The Safariland Group is headquartered in Jacksonville, Florida. Atlantic Tactical, and United Uniform make up The Safariland Group’s retail and distribution business consisting of 8 retail locations ranging from the Carolina's through New York. Based on our tremendous growth we are adding to our Retail Team and have an exciting opportunity for an experienced Store Associate to be based at our Syracuse, NY location. JOB SUMMARY Provide a high level of customer service and interact with customers. Assist customers in person, over the phone and via email. Handle all retail transactions including cash, credit card, check and on-account purchases. Have a positive attitude and demeanor and are expected to develop a working knowledge of the products that they sell. Provide prompt service to customers and to return phone calls and emails in a timely fashion.

Requirements

Proficient computer skills
Attention to detail and accuracy
Strong organizational skills
Ability to multitask
Ability to adhere to Company policies and procedures
Ability to adhere to Company safety policies and procedures
Must be able to present a clean, professional image
Must be able to keep work environment clean, presentable, and safe
Responsible for entering in daily time keeping requirements
Ability to pass criminal background check
Must have a record of stability with employment history
Must have an 'owners not renters' mentality
Minimum of one (1) year related experience
Sales experience includes handling or selling of firearms or tactical/protective law enforcement or emergency gear
High school diploma or GED equivalent required

Responsibilities

Assist customers with all types of sales including, but not limited to uniforms, firearms, and ammunition in person, over the phone and via email
Complete required sales paperwork and registration documents for firearms sales
Accountability in all retail transactions including cash, credit card, and on-account purchases
Provide prompt and courteous customer service in person and over the phone
Research information on products or orders for customers and provide communication to assist them in making the best product choice
Assist with inventory placement, organization, and counting
Continually develop comprehensive product knowledge on existing and new product lines
Attend organizational or training meetings
Report problems or issues to the Store Manager or Assistant Manager
Merchandise and organize products on the sales floor
Maintain a clean, safe and organized retail showroom
Other duties as assigned