Store Associate - Shortage Control - Part-Time

Burlington-posted about 1 year ago
$31,470 - $31,470/Yr
Part-time • Entry Level
West Orange, NJ
General Merchandise Retailers
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The Shortage Control Associate (SCA) at Burlington Stores plays a crucial role in maintaining a secure shopping environment while delivering exceptional customer service. This part-time position focuses on reducing theft and ensuring safety within the store by monitoring entrances and exits, engaging with customers, and collaborating with store leadership. The SCA is expected to exhibit a professional demeanor, communicate effectively about theft prevention, and support training initiatives related to shortage reduction.

  • Monitor store entrances and exits to deter theft and ensure a secure environment.
  • Greet every customer with a warm smile and friendly demeanor to promote a sense of control and security.
  • Conduct bag and package checks on store and corporate associates to ensure adherence to safety standards.
  • Communicate effectively about theft prevention during store rallies and collaborate with the Manager on Duty.
  • Provide support in training associates on shortage reduction programs and processes.
  • Identify and report theft incidents or suspicious activities to the Manager on Duty.
  • Maintain a professional appearance and command presence at all times.
  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred.
  • Ability to stand and walk for extended periods and visually monitor the store environment.
  • Ability to maintain confidentiality and review, analyze, and comprehend business trends.
  • Exhibit a positive demeanor, strong posture, and energetic greeting.
  • Excellent communication skills with customers and co-workers.
  • Strong leadership skills to foster productive business relationships.
  • Experience in loss prevention or asset protection is a plus.
  • Knowledge of theft trends and prevention strategies.
  • Paid holidays
  • Health insurance
  • Paid time off
  • Flexible schedule
  • Paid sick time
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