Store Associate - Shortage Control - Part-Time

Burlington • Sacramento, CA

382d • $33,280 - $33,280

About The Position

The Shortage Control Associate (SCA) plays a crucial role in maintaining a secure shopping environment while delivering exceptional customer service. This position focuses on mitigating theft and enhancing the overall shopping experience by monitoring store entrances, exits, and high-risk areas. The SCA is responsible for engaging with customers and associates, promoting safety and security standards, and supporting theft reduction programs.

Requirements

• 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred.
• Ability to stand and walk for extended periods and visually monitor the store environment.
• Ability to maintain confidentiality is required.
• Ability to review, analyze, and comprehend business trends.
• Excellent communication skills with customers and co-workers.
• Ability to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision-making.
• Strong leadership skills that foster productive business relationships.

Nice To Haves

• Experience in loss prevention or asset protection is a plus.
• Knowledge of theft trends and prevention strategies.

Responsibilities

• Monitor store entrances and exits to prevent theft and ensure a secure shopping environment.
• Greet every customer with a warm smile and friendly demeanor to promote a sense of control and security.
• Conduct bag and package checks on store and corporate associates to ensure adherence to safety standards.
• Communicate effectively about theft prevention during store rallies and collaborate with the Manager on Duty.
• Provide support in training associates on shortage reduction programs and processes.
• Identify and report theft incidents and suspicious individuals to the Manager on Duty.
• Exhibit command presence and maintain a professional appearance at all times.

Benefits

• Competitive wage of $16 per hour.
• Flexible hours.
• Associate discount.
• Medical coverage for part-time associates based on hours worked.
• 401(k) plan for part-time associates.
• Eligibility for up to 4 hours of paid time off annually after one year of service.
• Eligibility for up to 8 paid holidays and paid sick time in accordance with applicable law.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees