Store Assistant Manager
About The Position
Join a team where service, teamwork, and community come together. Ace Hardware Thrift Supply in Kittanning is looking for an experienced and motivated individual to join our team as a Store Assistant Manager. As Store Assistant Manager, you'll lead a team of sales associates and leads, ensuring smooth operations, strong sales performance, and exceptional customer service. You'll play a key role in staff training, coaching, and development while helping the business achieve its goals. This is an excellent opportunity for retail leaders looking to grow their careers with a supportive, community-driven organization. What to Expect Hands-on leadership - Supervise daily operations, provide direction to associates, and set a standard of excellence in customer service and performance Customer-first culture - Ensure every customer receives outstanding service and resolve escalated issues with professionalism Sales & business growth - Help drive sales, monitor performance, and motivate the team to achieve store goals Operational responsibility - Support scheduling, task delegation, merchandising, and inventory management Growth and advancement - Build leadership experience with opportunities for advancement into Store Manager and beyond Work-life balance - Enjoy rotating weekends off while being part of a business that serves the community every day
Requirements
- Minimum 2 years of experience in a retail management or supervisory role (assistant manager or equivalent preferred)
- Strong leadership, communication, and interpersonal skills
- Proven ability to motivate, coach, and develop teams
- Commercial mindset with a focus on sales growth and customer service excellence
- Proficient with POS systems and basic IT tools; able to learn store operations software
- Comfortable lifting up to 50 lbs and working on your feet for extended periods
- Flexible availability including evenings, weekends, and holidays
- Reliable, proactive, and adaptable in a fast-paced environment
Responsibilities
- Store Operations - Manage daily operations including employee responsibilities, staff scheduling, and compliance with company standards
- Customer Experience - Deliver and model excellent service, resolve customer concerns, and foster a culture of hospitality
- Sales & Growth - Support sales initiatives, monitor KPIs, promote Ace Rewards, and help implement marketing and merchandising strategies
- Inventory & Merchandising - Oversee stock levels, ordering accuracy, promotional execution, and merchandising standards
- Financial Support - Assist with budgeting, expense control, and reporting on business performance
- Team Leadership & Development - Train, coach, and provide feedback to associates while supporting performance management and career development
- Compliance & Workplace Culture - Uphold safety, HR, and operational policies while promoting teamwork and accountability
Benefits
- Competitive pay with opportunities for performance-based bonuses
- Leadership training and growth potential across multiple locations
- Supportive management and a community-focused workplace
- Employee discount, health and dental insurance, paid time off, and more
- Trusted local brand backed by the strength of the Ace Hardware network
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Building Material and Garden Equipment and Supplies Dealers
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
