Storage Management - JWICS Specialist

Knowesis • Alexandria, VA

3d • Hybrid

About The Position

Knowesis is currently seeking an exceptional Storage Management - JWICS Specialist to join our team and provide invaluable support to the Department of Defense Office of Inspector General (DoD OIG) Information Technology Support Services (ITSS) Bridge contract. To be eligible for this position, candidates must have a Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance and possess United States Citizenship without the need for sponsorship, both now and in the future. Applicants without proof of United States Citizenship will not be considered due to the position's security clearance requirements. The Job Duties and Responsibilities include, but are not limited to the following: Provide management, configuration, administration, implementation, and optimization of storage devices throughout the Joint Worldwide Intelligence Communications System (JWICS) Top Secret/Sensitive Compartmented Information (TS/SCI) network Manage technologies and processes to maximize and improve the performance of data storage resources throughout the organization on JWICS Use storage management technologies such as replication, mirroring, and security to help improve the reliability and availability of data storage on JWICS Configure storage in conjunction with the Records and Information Management (RIM) Division in accordance with laws, regulations, Department of Defense (DoD) policies, and Inspector General (IG) Instructions Provide support for data storage systems on the JWICS network Engineer and implement networked file systems such as Network File System (NFS) or Common Internet File System (CIFS) on JWICS Allocate storage to Windows servers on the JWICS network Design, plan, and implement storage strategies for JWICS infrastructure Provide storage planning, data management, and disaster recovery planning best practices and testing for JWICS Perform installation, configuration, and integration of filers with Windows and Linux environments on JWICS Provide backup, recovery, and archiving of data on JWICS systems Perform and enable controls to ensure the virtual infrastructure security posture is in compliance with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) and DoD OIG regulations Set up and monitor performance monitoring and capacity planning for JWICS storage systems Document incidents using the OIG ticket tracking system and create and publish knowledge base articles for government approval when applicable Maintain existing and, when required, create new Standard Operating Procedures (SOPs) in support of storage management operations on JWICS Monitor storage utilization, performance, and capacity on JWICS and proactively address issues Configure and manage storage area networks (SAN) and network-attached storage (NAS) in the JWICS environment Implement and manage storage tiering and data deduplication technologies on JWICS Perform storage system firmware and software updates following established change management procedures Troubleshoot and resolve storage connectivity, performance, and availability issues on JWICS Coordinate with virtualization specialists for storage allocation and management in virtual environments on JWICS Implement and maintain storage security controls and encryption technologies on JWICS Develop and maintain storage system documentation including configuration guides, disaster recovery procedures, and capacity planning reports Support storage migration and consolidation projects on JWICS Configure and manage snapshot and replication technologies for data protection on JWICS Monitor and manage storage backup systems and ensure the successful completion of backup operations on JWICS Perform storage capacity forecasting and planning for future growth on JWICS Ensure all storage solutions are in compliance with DISA STIGs, DoD, and OIG policies and standards for TS/SCI systems Follow all OIG Change Management and Engineering Review processes and ensure changes are completed according to the project and release manager schedule Work with the OIG Project Management Office (PMO) to establish and meet project milestones to ensure all solutions meet documented customer requirements and are within project scope Support the OIG PMO and Enterprise Architect (EA) during requirement analysis to develop technical solution options for JWICS storage infrastructure Provide technical support and guidance to system administrators and users for JWICS storage-related issues Maintain strict adherence to all Sensitive Compartmented Information security protocols and procedures Meet OIG established service level metrics and performance standards for JWICS storage operations Travel within the Continental United States (CONUS) and the National Capital Region (NCR) may be required to attend meetings, conferences, and training

Requirements

• Bachelor's degree from an accredited university in computer science, information systems, information technology, engineering, or a related technical field
• Minimum of 7 years of experience in storage administration, storage engineering, or IT infrastructure management
• Extensive experience with enterprise storage systems (Storage Area Networks, Network-Attached Storage)
• Experience working in classified environments, specifically with Top Secret/Sensitive Compartmented Information systems
• Experience with JWICS (Joint Worldwide Intelligence Communications System) network operations and support
• Experience with storage technologies including SAN, NAS, and direct-attached storage (DAS)
• Experience with Network File System (NFS) and Common Internet File System (CIFS) implementation and management
• Experience with storage allocation and capacity planning
• Experience with backup and recovery technologies and procedures
• Experience with storage replication and disaster recovery solutions
• Experience with storage performance monitoring and optimization
• Experience with Windows and Linux storage integration
• Knowledge of Department of Defense Security Technical Implementation Guides (STIGs) and compliance requirements for TS/SCI storage systems
• Experience with change management and engineering review processes in classified environments
• Strong documentation skills and ability to create technical documentation, Standard Operating Procedures (SOPs), and capacity planning reports
• Experience working in a government or DoD environment with classified systems
• Strong analytical and problem-solving skills with attention to detail required for classified operations
• Excellent communication skills and ability to provide technical support and guidance
• Current Top Secret/SCI security clearance or ability to obtain and maintain TS/SCI clearance

Nice To Haves

• Information Assurance Technician (IAT) Level I or higher certification in accordance with DoD 8570.01-M guidance (Security Plus, GIAC Security Essentials Certification (GSEC), Certified Ethical Hacker (CEH), or similar)
• Storage vendor certifications (EMC, NetApp, Dell, Hewlett Packard Enterprise, Pure Storage, or similar)
• VMware Certified Professional (VCP) - Data Center Virtualization
• Information Technology Infrastructure Library (ITIL) v3 or later certification
• Experience with Defense Information Systems Agency (DISA) Joint Service Provider (JSP) Data Center environments
• Experience with enterprise storage platforms (EMC VNX, EMC Unity, NetApp FAS, Dell Compellent, HPE 3PAR, or similar)
• Experience with Fiber Channel and iSCSI protocols
• Experience with storage virtualization technologies
• Experience with data deduplication and compression technologies
• Experience with thin provisioning and storage tiering
• Experience with VMware vSphere storage integration (VMFS, NFS datastores, vSAN)
• Experience with storage encryption technologies
• Experience with backup solutions (Veritas NetBackup, Veeam, CommVault, or similar)
• Experience with disaster recovery and business continuity planning for storage systems
• Experience with storage automation and scripting (PowerShell, Python)
• Experience with Assured Compliance Assessment Solution (ACAS) vulnerability scanning for storage systems in classified networks
• Experience supporting multiple classification levels (JWICS, SIPRNet, NIPRNet)
• Experience with cloud storage technologies and hybrid storage solutions
• Project management experience and ability to serve as Project Lead for storage initiatives
• Master's degree in computer science, information systems, information technology, engineering, or a related technical field
• Multiple storage and virtualization certifications

Responsibilities

• Provide management, configuration, administration, implementation, and optimization of storage devices throughout the Joint Worldwide Intelligence Communications System (JWICS) Top Secret/Sensitive Compartmented Information (TS/SCI) network
• Manage technologies and processes to maximize and improve the performance of data storage resources throughout the organization on JWICS
• Use storage management technologies such as replication, mirroring, and security to help improve the reliability and availability of data storage on JWICS
• Configure storage in conjunction with the Records and Information Management (RIM) Division in accordance with laws, regulations, Department of Defense (DoD) policies, and Inspector General (IG) Instructions
• Provide support for data storage systems on the JWICS network
• Engineer and implement networked file systems such as Network File System (NFS) or Common Internet File System (CIFS) on JWICS
• Allocate storage to Windows servers on the JWICS network
• Design, plan, and implement storage strategies for JWICS infrastructure
• Provide storage planning, data management, and disaster recovery planning best practices and testing for JWICS
• Perform installation, configuration, and integration of filers with Windows and Linux environments on JWICS
• Provide backup, recovery, and archiving of data on JWICS systems
• Perform and enable controls to ensure the virtual infrastructure security posture is in compliance with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) and DoD OIG regulations
• Set up and monitor performance monitoring and capacity planning for JWICS storage systems
• Document incidents using the OIG ticket tracking system and create and publish knowledge base articles for government approval when applicable
• Maintain existing and, when required, create new Standard Operating Procedures (SOPs) in support of storage management operations on JWICS
• Monitor storage utilization, performance, and capacity on JWICS and proactively address issues
• Configure and manage storage area networks (SAN) and network-attached storage (NAS) in the JWICS environment
• Implement and manage storage tiering and data deduplication technologies on JWICS
• Perform storage system firmware and software updates following established change management procedures
• Troubleshoot and resolve storage connectivity, performance, and availability issues on JWICS
• Coordinate with virtualization specialists for storage allocation and management in virtual environments on JWICS
• Implement and maintain storage security controls and encryption technologies on JWICS
• Develop and maintain storage system documentation including configuration guides, disaster recovery procedures, and capacity planning reports
• Support storage migration and consolidation projects on JWICS
• Configure and manage snapshot and replication technologies for data protection on JWICS
• Monitor and manage storage backup systems and ensure the successful completion of backup operations on JWICS
• Perform storage capacity forecasting and planning for future growth on JWICS
• Ensure all storage solutions are in compliance with DISA STIGs, DoD, and OIG policies and standards for TS/SCI systems
• Follow all OIG Change Management and Engineering Review processes and ensure changes are completed according to the project and release manager schedule
• Work with the OIG Project Management Office (PMO) to establish and meet project milestones to ensure all solutions meet documented customer requirements and are within project scope
• Support the OIG PMO and Enterprise Architect (EA) during requirement analysis to develop technical solution options for JWICS storage infrastructure
• Provide technical support and guidance to system administrators and users for JWICS storage-related issues
• Maintain strict adherence to all Sensitive Compartmented Information security protocols and procedures
• Meet OIG established service level metrics and performance standards for JWICS storage operations
• Travel within the Continental United States (CONUS) and the National Capital Region (NCR) may be required to attend meetings, conferences, and training

Benefits

• Health (Preferred Provider Organization (PPO) & High Deductible Health Plan (HDHP) Insurance
• Dental
• Vision
• Short-Term Disability (STD) & Long-Term Disability (LTD)
• Basic Life Insurance
• 401k Company Match, & Voluntary Products

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level