The Storage Engineer must be able to work in cross-functional environments and interact with representatives from CGI, NetApp, and our end-clients. Will work at various CGI/and client sites consulting and executing various engineering initiatives from administration, configuration, deployments, migrations, supporting storage environments, and more. This position can be located remotely anywhere in the U.S; however, the preferred location is Knoxville, TN. If not in the preferred location, you will be expected to work EST hours and between 75%-90% travel is required. Your future duties and responsibilities: Understand and convey customer needs and provide recommendations to other storage professionals. Translate requirements into technical and systems specifications and configurations. Provide technical analysis to ensure solutions are operationally sound. Act as a Subject Matter Expert (SME) for NetApp StorageGRID technology — including deployment, administration, and support. Demonstrate expert technical capabilities across a wide array of NetApp products, third-party applications, SAN/NAS, EMC, Cisco/Nexus, Linux, and related systems. Perform complex technical work, including administration, configuration, deployments, proof of concepts, and documentation. Support infrastructure components across storage, network, and server environments. Provide multiple tiers of technical support (1st, 2nd, and 3rd line). Present technical solutions and recommendations to Engineering and Operations teams. Conduct testing on NetApp hardware and software suites, documenting results and findings. Participate in evaluation and adoption of new storage technologies and software releases. Fully document technical solutions — including logical/physical system diagrams, data flow diagrams, test plans, and as-built documentation.