Storage Customer Service Representative

U-HaulJohnson City, NY
19d$16 - $18Onsite

About The Position

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company’s exceptional service…ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Additionally, you will assist customers using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is ' Hire Fast, Pay Fast .' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus ! In addition, we offer a $300 cash bonus , paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

Requirements

  • Driver’s license and the ability to maintain a clean driving record
  • Excellent communication skills
  • Available to work on weekends and holidays

Responsibilities

  • Support the site manager with facility operations.
  • Answer phone inquiries from active and prospective customers.
  • Show storage units, explain the terms of rental agreements and prepare rental contracts.
  • Perform general routine property cleanup and minor repair work.
  • Ensure that all vacant storage units are clean, dry, secure and available for new customers.
  • Become forklift certified and perform periodic forklift work.
  • Perform other duties as assigned.
  • Participate in ongoing continuous U-Haul education through U-Haul University.
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