Stop Loss Specialist

IMS MARKETING INCAmarillo, TX
1d$17 - $18Onsite

About The Position

The Stop-Loss Specialist manages the full lifecycle of stop-loss claim submissions, payment processing, audits, and carrier communication. This role ensures accuracy, timeliness, and strong cross-department collaboration to support financial integrity and smooth plan operations.

Requirements

  • Strong sense of ownership and accountability for deadlines and follow-through
  • Excellent time-management skills with the ability to prioritize shifting workloads
  • Clear, professional communication when working with carriers, clients, and internal teams
  • Problem-solving mindset with the ability to identify issues and take proactive action
  • High level of accuracy and attention to detail in all documentation and reporting
  • Collaborative attitude with a willingness to support team goals and cross-department needs
  • Strong understanding of stop-loss processes, claims workflows, and carrier requirements (preferred, but willing to train)
  • Excellent organizational skills with the ability to manage multiple deadlines
  • High attention to detail and accuracy in reporting, auditing, and documentation
  • Proficient in data entry, spreadsheet management, and report generation
  • Ability to analyze claim outcomes, identify discrepancies, and initiate appeals
  • Strong written and verbal communication skills for carrier and client interactions
  • Proactive follow-up skills with consistent tracking and documentation habits
  • Ability to work independently while maintaining accountability for timelines
  • Experience with claims systems (GBAS and VBA), tracking tools, or stop-loss platforms (preferred)

Responsibilities

  • File stop-loss submissions within required timelines.
  • Process carrier payments, review denials, and initiate appeals when needed.
  • Complete year-end audits for renewing groups, ensuring all reports reconcile accurately.
  • Conduct follow-ups on outstanding submissions and maintain detailed tracking notes.
  • Prepare and submit aggregate claims and follow up monthly.
  • Review reports weekly and initiate new submissions promptly.
  • Perform routine operational tasks, including updating spreadsheets, running reports, building files, and responding to carrier requests.
  • Coordinate with internal departments to gather required documentation.
  • Provide monthly reporting and participate in scheduled team meetings.
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