Stone Haus Manager

Alterra•Brighton, UT

10d

About The Position

Are you looking for an opportunity to become a valued leader within a dynamic food and beverage operation? Ready for a change of scenery surrounded by breathtaking views of the Wasatch Mountains and abundant wildlife? The Stone Haus Pizzeria Manager is responsible for the day-to-day operations of Stone Haus Pizzeria, which also serves as the Village coffee and ice cream shop. This leadership role reports directly to the Director of Village Dining and plays a key role within Solitude Mountain Resort’s Food & Beverage team, which includes four restaurants, two bars, three mountain lodges, and a banquets department. The ideal candidate is coachable, flexible, and guest-focused, with a passion for developing people and delivering consistent, high-quality hospitality experiences. Ski industry hospitality offers some of the most exciting and rewarding opportunities in the restaurant industry—no two days are alike. This role is ideal for someone looking to grow their career while enjoying the exceptional perks of working at Solitude Mountain Resort.

Requirements

Previous leadership experience in food & beverage or hospitality (frontline management level)
Strong back-of-house experience with a passion for quality food and beverage
Experience using POS systems
Proven ability to lead, coach, and motivate hourly teams
Strong organizational, time-management, and problem-solving skills
Ability to thrive in a fast-paced, high-volume environment
Professional verbal and written communication skills
Punctual, reliable, and adaptable to changing business needs
Ability to obtain and maintain all required State of Utah certifications, including:
Food Handler’s Permit
Sips & Tips
DABS Manager Certification

Responsibilities

Operational Leadership
Own daily opening and closing procedures to ensure the facility is secure, clean, safe, and operationally ready
Execute established standards for food quality, speed of service, cleanliness, and guest experience
Work alongside the team during peak periods, including working the line to maintain consistency and flow
Anticipate service challenges (“hot spots”) and implement immediate action plans
Ensure adherence to hours of operation and staffing plans
Driving Results
Execute daily operations to meet service, quality, labor, and cost expectations
Effectively prioritize work in a fast-paced, high-volume environment
Take ownership of results and consistently follow through on commitments
People Management
Directly supervise, train, and coach hourly employees in accordance with Solitude standards
Provide clear daily direction, ongoing performance feedback, and corrective coaching when needed
Support hiring, onboarding, scheduling, and timekeeping processes
Foster a safe, inclusive, and respectful work environment
Ensure team members understand and follow company policies and procedures
Identify operational challenges and implement timely, practical solutions
Financial & Inventory Accountability
Manage ordering, inventory control, and product storage to minimize waste and support operations
Support annual budget planning and manage controllable costs, including COGS and labor
Learn and utilize resort financial systems to inform planning and decision-making
Work with vendors to maintain product quality and availability
Leadership Development
Provide clear direction, coaching, and feedback to team members
Build trust through consistency, accountability, and fairness
Support onboarding, training, and ongoing employee development
Address performance issues promptly and professionally
Customer & Guest Experience
Model Solitude’s service standards and hospitality behaviors
Address guest concerns with empathy, urgency, and professionalism
Balance guest expectations with operational realities to deliver consistent experiences
Reinforce a guest-first mindset across the team
Operational Excellence
Follow and enforce all established processes, policies, and safety standards
Maintain consistency in food quality, cleanliness, and service flow
Ensure compliance with all regulatory requirements, including DABS
Utilize available systems and tools to support efficient operations
Collaboration & Communication
Share relevant information upward and across the organization
Contribute to a team-oriented, solutions-focused culture
Partner with peers, culinary leadership, and other departments to support resort-wide goals
Recommend operational improvements within established systems
Support internal and external events as assigned
Compliance & Safety
Maintain compliance with all local, state, and company regulations, including DABS
Ensure all required certifications are obtained and maintained
Promote a culture of safety for employees and guests, including light snow removal as needed
Adaptability & Learning Agility
Adjust priorities based on business needs, volume, and conditions
Learn and apply new systems, procedures, and standards
Accept feedback and demonstrate continuous growth as a leader
Remain calm and effective during periods of change or pressure

Benefits

Ski & Ride Free
Solitude season pass for employees and eligible dependents (no blackout dates)
Free access to all Alterra Mountain Company destinations (excluding CMH)
Discounted ski and ride lessons
Discounted Solitude lift tickets for friends and family
Free Nordic ski and snowshoe pass
Ski and ride perks at other local resorts
Complimentary UTA Ski Bus pass
Additional Benefits
Medical, dental, vision, life, AD&D, short- and long-term disability insurance
EAP, HSA, and FSA for eligible employees
Resort-wide discounts on food, rentals, retail, and lessons
Pro deals with hundreds of outdoor brands
401(k) plan with generous company match
Free counseling services for employees and household members
Perks of Working Here:
Work & Play in the Mountains: Embrace the stunning Wasatch Mountains.
Connect with fellow mountain enthusiasts.
Benefits: Access to select Alterra Mountain Company Destinations.
Free Solitude season pass for you and eligible dependents.
Discounts on solitude lift tickets for friends and family.
Discounts on food, rentals, retail, and lessons.
Other Perks: Comprehensive medical, dental, vision, and life insurance for eligible employees
Pro deals with outdoor brands.
Generous 401(k) plan with company match.
Free counseling service through Employee Assistance Program.