Stockroom and Retail Operations Manager

Tournament Players Club•Ponte Vedra Beach, FL

29d

About The Position

TPC Sawgrass, located in Ponte Vedra Beach, Florida, is the birthplace of the TPC Network and the backdrop to PGA TOUR headquarters. Within the Mediterranean-Style, 77,000 square foot clubhouse, we provide our PGA TOUR Players, Families, Executives, Members and Guests with truly memorable culinary and service experiences in multiple dining outlets, beautifully appointed banquet and meeting spaces, and an expansive gallery. For the golf enthusiast, we provide a world class golf experience on either of our two PGA TOUR championship courses, including the famous Stadium Course, home to THE PLAYERS Championship. If you are looking to improve your game, our PGA TOUR’s Performance Center offers lessons from the top PGA instructors in the industry as well as club fitting and fitness. Tee up your career as a part of our team with the TPC Network! Responsible for managing the accounting procedures, invoicing workflows, and protection of all Golf Shop merchandise inventory and supplies, with daily oversight of stock room operations. This individual works closely with the Merchandise Manager and other team members to ensure inventory is accurately received, checked in, reconciled, ticketed, and prepared for the sales floor. Strong attention to detail and accounting accuracy is essential.

Requirements

Bachelor’s degree or equivalent experience
4 years related experience in merchandise, inventory control, accounting, or receiving
Thorough knowledge of general business practices, retail sales, inventory procedures, and basic accounting principles, typically gained from at least four years of related experience
Previous experience with merchandise receiving, invoice coding, and vendor communication required

Responsibilities

Oversee all accounting and receiving procedures related to purchase orders, packing slips, shipping documents, and invoices for golf-related merchandise
Accurately receive, verify, and reconcile all incoming merchandise against purchase orders; ensure discrepancies are documented and resolved promptly
Code, track, and file all invoices and purchase orders; route invoices to the Head Golf Professional and accounting department following established protocols
Monitor and maintain invoice accuracy by verifying prices, quantities, freight charges, and discount structures
Manage shrinkage prevention programs and ensure proper training of all stockroom staff in inventory control and audit procedures
Ensure staff follow proper receiving, invoicing, and inventory-checking procedures in accordance with established policies
Maintain comprehensive records for RTVs (returns to vendors) and secure necessary RA numbers, credits, and proper documentation
Accurately label, categorize, and organize all merchandise stored in the stockroom, including temporary, permanent, and basic-fill inventory
Conduct regular inventory audits in coordination with the Merchandise Manager; verify par levels and maintain accurate perpetual inventory records
Oversee and maintain stockroom and golf shop inventories, including physical counts, variance research, and reconciliation
Assign and supervise team members responsible for researching inventory discrepancies and resolving stock variances
Oversee all staff and member special orders, ensuring accurate check-in, invoicing, billing, and communication with all relevant parties
Input, update, and reconcile purchase orders within the Buying Plan; distribute daily or monthly change reports and coordinate updates with the PGA TOUR’s Merchandising Department
Support merchandise accounting and inventory needs for PGA TOUR-related events, group outings, or seasonal events
Run regular accounting and inventory reports to confirm accuracy and proper product levels
Maintain a professional, organized, and efficient stockroom environment
Perform special projects or other duties as assigned