(USA) Stocking 2 Coach

Walmart•Clanton, AL

17h•Onsite

About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. It involves communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively. The coach models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, ensures customer needs are resolved, and provides process improvement leadership. It drives financial performance and sales by reviewing P&L statements, managing budgeting, forecasting, and controlling expenses, monitoring merchandise presentation, inventory flow, and operational processes, and developing action plans to mitigate shrink and achieve sales and profit goals. The role also involves providing supervision and development opportunities for hourly associates, including hiring, training, mentoring, assigning duties, setting expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. It coordinates, completes, and oversees job-related activities by developing relationships with stakeholders, supporting plans, identifying goals, building accountability, and promoting continuous learning. The position ensures compliance with company policies, supports the company mission, values, and ethics, and provides direction on applying these in business processes. Walmart emphasizes respect for the individual, building high-performing teams, embracing differences, creating a culture of belonging, and empowering talent. It also values acting with integrity, maintaining high standards of ethics and compliance, modeling Walmart values, and supporting Walmart's goal of becoming a regenerative company. The role requires serving customers and members by delivering results, considering customer shopping habits, applying EDLP and EDLC models, and making data-driven decisions. Finally, it strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting new technologies, and supporting others through change. Walmart aims to reinvent the shopping experience with associates at its heart, shaping the future of retail and improving lives.

Requirements

2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
For facilities that sell firearms, acknowledge that the position will require successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, acknowledge that the position may require a current state issued Certificate of Eligibility.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Responsibilities

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback (TourtoTeach).
Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model.
Manages and supports customer service initiatives (e.g., store of the community and community outreach programs), ensuring customer needs, complaints, and issues are successfully resolved.
Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.
Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit Loss) statements.
Manages and assists in budgeting, forecasting, and controlling expenses in designated business area to confirm they are indexed to sales.
Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved for business area.
Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates.
Assigns duties, sets clear expectations, provides associate recognition, and communicates expectations consistently and effectively.
Promotes a belonging mindset in the workplace and recruits and develops qualified associates to meet staffing needs and achieve company growth potential.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders.
Supports plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives.
Builds accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans.
Utilizes and supports the Open Door Policy and provides direction and guidance on applying these in executing business processes and practices.
Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences.
Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
Creates opportunities for all associates to thrive and perform.
Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture.
Holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans.
Makes decisions based on data, insights, and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

Competitive pay
Performance-based bonus awards
Health benefits (medical, vision, dental coverage)
401(k)
Stock purchase
Company-paid life insurance
Paid time off (PTO, including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates).