Stocker

About the position

At Hy-Vee, our people are our strength. We promise 'a helpful smile in every aisle' and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Stocker position is a non-exempt role in the Grocery department, responsible for providing prompt, efficient, and friendly customer service. This includes unloading products, opening containers, stocking shelves, and rotating products where necessary.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Makes an effort to learn customers’ names and address them by name.
• Assists customers by escorting them to products, securing out-of-reach items, and loading/unloading heavy items.
• Answers the telephone promptly and provides friendly service.
• Works with co-workers as a team to ensure customer satisfaction.
• Unloads trucks, opens containers, stocks shelves, and rotates products.
• Monitors for mis-picked items and reviews product outs.
• Organizes stock for efficiency and cleans/restocks damaged items.
• Tags shelves with overstock and reports new items for system input.
• Maintains adherence to personal hygiene and dress guidelines.
• Reports to work when scheduled and on time.
• Operates register for customer purchases.
• Trains new stockers in job duties.
• Performs outside maintenance tasks.
• Stocks supplies and cleans various areas of the store.
• Orders merchandise and supplies as needed.
• Assists in other areas of the store as needed.

Requirements

• High school diploma or equivalent experience.
• Six months or less of similar or related work experience.
• Ability to solve practical problems and interpret instructions.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to understand and follow verbal or demonstrated instructions.