Stock Supervisor- Belmont Park Village

Valentino • Elmont, NY

254d

About The Position

The Stock Supervisor at Maison Valentino is responsible for orchestrating and guiding the store team to ensure compliance with Valentino guidelines, optimizing the efficiency of store back-end processes, and upholding the highest standards of care for the company's product. This role serves as the crucial link between the back and front of house, supporting the sales team with seamless stockroom management and back-end processes that enhance the overall client experience.

Requirements

• Proven experience in retail operations, particularly in stock management.
• Strong organizational skills and attention to detail.
• Ability to lead and motivate a team.
• Excellent communication and interpersonal skills.
• Proficiency in inventory management systems and tools.

Nice To Haves

• Experience with SAP and other retail management software.
• Background in luxury retail or high-end fashion.
• Knowledge of loss prevention strategies.

Responsibilities

• Support the Store Manager to ensure the implementation of retail operation policies related to Back-of-house management.
• Implement effective organization of sellable products in the store to support the sale process and minimize client waiting time.
• Support the sales team with prompt merchandise replenishment, ensuring seamless availability on the shop floor.
• Manage orders and organization of non-sellable products such as stationary, packaging, and uniforms.
• Ensure timely management of product intake and outflow, coordinating with relevant counterparts to optimize stock capacity and maintain proper stock rotation.
• Execute omnichannel 'ship-from-store' orders promptly to minimize cancellation rates and enhance client satisfaction.
• Utilize company tools and systems (SAP, Smart XP, PRISM, After Sales App) effectively.
• Execute cycle counts and annual stock-takes involving the store team.
• Track reconciliation of stock discrepancies and report any stock loss or theft cases.
• Partner with the Store Manager to define action plans for loss prevention activities and regular audits of stock movements.
• Implement solid control over merchandise, identifying defective or damaged items promptly.
• Assist colleagues in managing after-sales processes (client returns, repairs, complaints) and ensuring client care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services