Stock Manager

Dufry Careers•Denver, CO

About The Position

As a Retail Stock Manager at Denver International Airport, this role drives advanced inventory planning, demand forecasting, vendor management and cross-functional collaboration to ensure operational excellence. Managing multi-shift stock teams and utilizing enterprise systems, the Retail Stock Manager focuses on optimizing inventory accuracy, reducing carrying costs and shrink and maintaining efficient merchandise flow to support sales and margin objectives.

Requirements

8+ years in stock operations, inventory management, or supply chain.
5+ years in a retail supervisory or management role.
Bachelor’s degree in Business or related field preferred (or equivalent experience).
Proficient in inventory systems (SAP) and retail management platforms.
Proficient in reporting tools (Excel—VLOOKUP, PivotTables; Power BI/Tableau preferred).
OSHA safety awareness preferred; ability to obtain airport security credentials.
Strong knowledge of loss prevention, audit controls and inventory accuracy programs.
Ability to stand/walk for long periods and lift up to 50 lbs.
Leadership and team development.
Operational excellence and process optimization.

Responsibilities

Lead advanced inventory planning, demand forecasting, and replenishment strategies to optimize in-stock rates, inventory turns, and working capital; collaborate closely with the Retail Director of Operations.
Develop and implement standard operating procedures (SOPs) and performance standards across multiple shifts and departments, ensuring consistent execution, compliance, and safety.
Manage Stock Shift Managers and larger stock teams, including hiring, onboarding, training, performance management, and succession planning to strengthen team capabilities.
Oversee escalated vendor relationships, including contract negotiations, service-level agreements (SLAs), and performance reviews; drive freight optimization, delivery scheduling, and cross-docking to reduce lead times and costs.
Analyze inventory, sales, promotional lift, and market trends to optimize order quantities, product mix, inventory turns, and gross margin; apply advanced forecasting models and maintain accurate perpetual inventory.
Implement robust asset protection programs; lead cycle counts, root-cause analysis for variances, and corrective actions to minimize shrink.
Partner with merchandising, sales, and marketing teams on promotions, seasonal resets, and product launches; ensure accurate allocation and timely floor replenishment across departments.
Utilize ERP/WMS/RMS platforms (e.g., SAP, Oracle, Blue Yonder/JDA, Manhattan) for inventory optimization, labor planning, and performance analytics; deliver KPI dashboards and actionable insights to senior leadership.
Plan and execute complex annual physical inventories with internal teams and external partners; lead process improvements to enhance count accuracy and audit readiness.
Manage stock operations budgets, including labor, freight, vendor expenses, and operational investments; analyze P&L impacts and implement cost-reduction and ROI initiatives while maintaining SLAs and service levels.