Stock CSR

Big Island Candies•Honolulu, HI

1d•Onsite

About The Position

Do you Enjoy Helping Customers and Great at Keeping Things Moving? If you're looking for a job where you get to do different things throughout the day, you're reading the right posting! Does an opportunity where you could be on the go, during one part of the shift, only switch to help with another activity sound good? Then Big Island Candies could be the place for you! No matter the job duty, one thing is for sure: bringing happiness to our customers is a major driving force. We have a position open for a Full-time Stock Customer Service at our Ala Moana Center store on Oahu.

Requirements

Ability to lift up to 50 lbs
Ability to learn and use hand truck and manual pallet jack
Must be able to work independently or with a team; able to adapt quickly to changing priorities
Ability to communicate professionally and share information with peers and customers
Honest, hardworking and caring
Responsible, energetic and detail oriented
Must have basic math skills
Must be able to follow instructions, work independently and with the team
Frequent lifting, standing and walking during the shift duration
Have a valid driver's license, preferred
Retail Stock Customer Service Shift at mall : Currently, Ala Moana Mall Hours are 10:00 a.m. - 8:00 p.m. daily
When scheduled as a Stock Clerk, must be able to start before and after normal store hours for opening and closing procedures
Extended hours during monthly inventory, and peak seasons throughout the year, for example November and December
Must be able to work one day on the weekend
Shift schedule subject to operational changes
When assigned to Warehouse, must be able to start between 6:00 am and 8:00 am and report to a separate off property location.

Nice To Haves

Previous customer service experience and warehouse experience preferred
Experience using a hand truck is a plus

Responsibilities

Welcome and greet guests with genuine "Aloha"
Assist customers to meet their shopping needs, for example by fielding questions about products
Display an upbeat disposition with a natural ability to upsell and boast sales by providing informative recommendations
Support customer service and sales by promptly and efficiently replenishing sales-floor inventory
Receive shipments into the back stockroom
Keep stock and inventory organized and apply the first-in and first-out (FIFO) rotation method
Lend a hand to other store-related activities as needed, so an adaptable/flexible nature is a must
May assist with offloading and receiving weekly containers, air-cargo shipments and vendor deliveries, when necessary
May prepare and load cargo van for wholesale orders and retail deliveries, when necessary
Work safely to prevent injury to self and others, and prevent damage to products, equipment and property
Maintain a clean, neat, safe and accessible work environment
With a valid driver's license, may have opportunity to be assigned as a temporary backup warehouse driver when necessary
Other duties as assigned.