The Stock Controller partners with the store operations and sales team as well as Management to execute all operational duties and ensures compliance with company procedures.
Responsibilities
Ensure the Moncler Service standards are executed consistently
Manage inventory, shipping and receiving procedures
Provides Customer Service to clients in regards to repairs and return of merchandise
Achieve inventory level accuracy including UPT updates
Ensure stock/product both back of house and front of house are maintained to operations guidelines
Effectively supports all store staff to comply with all company initiatives (Inventory Maintenance, back-of-house Operations procedures, etc.)
Oversee delivery of incoming and outgoing shipments and direct staff for store inventories
Partners with all Stock Associates to maintain accurate inventory levels at all times
Adheres to all Company Operational Policy and Procedures as established by the Retail Operations Manager
Additional responsibilities as assigned
Requirements
Minimum of 2 years Retail Operations experience
Prior experience in luxury retail preferred
Proven track record of successful inventory management, maintenance and availability reports
Proficient computer knowledge (MS Word, Excel and Outlook)
College Degree preferred
Nice-to-haves
Results-driven and customer focused
Ability to communicate with co-workers and customers alike
Possess strong leadership qualities and can drive a team
Possess strong attention to detail and can work with numbers
Ability to read and analyze reports and perform fundamental calculations
Ability to move or handle merchandise and boxes throughout the store, generally weighing 0-40 pounds
Ability to operate and use all equipment necessary to run the store
Ability to work varied hours and days to ensure store is fully operational
Ability to stand and walk for majority of a 40-hour work week