Stock Associate

NetCost Market•Manalapan Township, NJ

8h•Onsite

About The Position

At NetCost Market, the company strives to meet the highest standards, focusing on fresh produce, value for money, and a positive shopping experience. The Stock Associate role is part of the Stock Team and requires providing friendly and professional customer service, consistently following NetCost Market's Customer Service Standards to maintain customer satisfaction. The role involves quality control by checking products for quality and condition, handling inquiries, orders, special orders, and returns, and maintaining the appearance and quality of food in display cases.

Requirements

18 years or older
Ability to read, write and do simple math problems
Ability to interpret, understand and follow instructions and solve problems
Must be able to lift up to 50 lbs

Nice To Haves

Ability to deliver friendly, courteous, prompt customer service
Able to work well with others as a team member
A passion for serving people

Responsibilities

Proactively assist customers within the guidelines outlined in our Customer Service Standards.
Perform annual full-scale inventory assessments to identify missing inventory and items to be ordered.
Provide customer service to customers who may need assistance while setting up displays or otherwise in the front of the store.
Use rolling ladders to retrieve items from the stockroom on hard to reach shelves.
Accurately maintain company database including all stock and inventory items.
Build new store displays to present special merchandise.
Organize and sort items on shelving, bins and displays according to company standards.
Monitor and report any missing or lost inventory to management.
Confirm all incoming shipments to be accurate by comparing the invoice to the order and ensure all inventory is in excellent condition.
Keep the work area clean.
Maintain all food safety standards.
Follow the instructions of managerial staff.
Ensure customers are served quickly, efficiently and in a pleasant manner.
Respond resourcefully to customer requests and concerns.
Provide excellent customer service and ensure clients had an outstanding shopping experience.
Other duties as assigned.