Stock Associate, Part Time Flex, Wrentham Village - West Elm Outlet

Williams-Sonoma • Wrentham, MA

115d • $17 - $18

About The Position

In this role, you will receive shipments and accurately maintain inventory records while also maintaining the stockroom and off-site locations. You will assist the sales team in replenishing the sales floor after shipments or during recovery periods. Your responsibilities will include exemplifying the highest level of customer service standards to both internal and external customers, scanning shipments as delivered, ticketing and stocking merchandise, providing feedback to supervisors regarding inventory levels and damages, and organizing the stockroom by department and categories. You will also ensure that merchandise is safely stored, properly ticketed, packaged, and logged, and easily located for replenishment. Additional tasks include packing and logging merchandise for customer deliveries, transporting merchandise to and from remote stockroom locations, and ensuring the stockroom is clean and organized. You may assist on the sales floor during peak times and will be expected to complete tasks listed on a daily agenda or as assigned, while complying with all company policies and procedures.

Requirements

• High school diploma or equivalent preferred
• 1-2 years customer service experience preferred and stockroom (or related work) experience
• Basic product knowledge preferred but not required
• Effective time management skills to execute multiple tasks simultaneously
• Ability to be mobile in the stockroom or on sales floor for extended periods of time
• Proven ability to operate and read scanning equipment for extended periods
• Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques
• Full-time associates are expected to have open availability to meet the needs of the business
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend and two during the week

Nice To Haves

• Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records
• Passionate about delivering the highest level of customer service standards to internal & external customers
• Ultimate team player, eager to jump in & help your colleagues to get the job done
• Curious & creative, striving for ways to simplify processes & procedures to streamline work
• Proven success achieving results both independently & through teamwork
• Hands-on teammate, who takes a proactive approach to all tasks

Responsibilities

• Exemplify the highest level of customer service standards to internal and external customers
• Scan shipment as delivered
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
• Provide feedback to supervisor regarding inventory levels and damages
• Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations
• Adjust stocking procedures to ensure aisles and exits are clear
• Ensure that merchandise is safely stored, properly ticketed, packaged and logged, and easily located for replenishment
• Pack and log merchandise as required for customer deliveries
• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records
• Ensure that the stockroom is clean, swept, with garbage removed and supplies organized
• May assist on sales floor during peak times and as assigned
• Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
• Comply with all company policies and procedures
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company

Benefits

• Competitive salaries and comprehensive health benefits
• Generous discount on all Williams-Sonoma, Inc. brands
• 401(k) plan and other investment opportunities
• Wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees