Receive shipments & accurately maintain inventory records. Maintain stockroom & off-site locations. Assist sales team in replenishing sales floor after shipment or during recovery periods.
Exemplify the highest level of customer service standards to internal and external customers
Scan shipment as delivered
Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
Provide feedback to supervisor regarding inventory levels and damages
Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations
Adjust stocking procedures to ensure aisles and exits are clear
Ensure that merchandise is safely stored, properly ticketed packaged and logged, and easily located for replenishment
Pack and log merchandise as required for customer deliveries
Transport merchandise to and from remote stockroom locations and maintain accurate inventory records
Ensure that the stockroom is clean, swept, with garbage removed and supplies organized
May assist on sales floor during peak times and as assigned
Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
Comply with all company policies and procedures
Ensure all appropriate stockroom procedures are followed to minimize loss to the company
High school diploma or equivalent preferred
1-2 years customer service experience preferred and stockroom (or related work) experience
Basic product knowledge preferred but not required
Effective time management skill to execute multiple tasks simultaneously
Ability to be mobile in the stockroom or on sales floor for extended periods of time
Proven ability to operate and read scanning equipment for extended periods
Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques
Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records
Passionate about delivering the highest level of customer service standards to internal & external customers
Ultimate team player, eager to jump in & help your colleagues to get the job done
Curious & creative, striving for ways to simplify processes & procedures to streamline work
Proven success achieving results both independently & through teamwork
Hands-on teammate, who takes a proactive approach to all tasks
Competitive salaries and comprehensive health benefits
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)