Stock Associate Grocery NTLH PT

Piggly Wiggly Food/Fresh For Less and Affiliated Companies•Tallahassee, FL

4d•Onsite

About The Position

We are a locally owned full-service grocery store. Our mission is to provide accessible, reliable, and safe products and services to grocery stores and other business investments efficiently and affordably through prudent business decisions for the communities we serve. We pride ourselves on great customer service, community connection, acting with integrity and respect and always be ready to serve, adapt, learn, and grow. The company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We strive to have a safe workplace and therefore now conduct background screenings and drug testing. This employer participates in E-Verify. Responsibilities for all staff Employees must be courteous, attentive, and professional with customers, vendors and peers and represent the company in a manner that will not discredit or disparage while on the clock and when in uniform outside of work. Employees must follow all safety rules and procedures and ensure that the store is kept in compliance with safety regulations at all times. Attendance and timeliness are a must for each shift. Principle Responsibilities job specific: Arrives at the workstation on time, appropriately groomed, dressed, and ready to work; works all scheduled shifts and attends required training courses and meetings. Provides excellent customer service, addresses need of customers in a timely and effective manner and models suggestive selling techniques, answers store phones and pages promptly and courteously. Monitors product quality and freshness and ensures proper product rotation. Ensure cases and shelves are clean and well-stocked. Completes spoilage, sampling, temperature, and sweep logs as required. Assists with periodic inventory checks. Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising products. Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices. Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with company cleanliness and safety standards. Ensures accuracy of signs and pricing. Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management. Performs other duties as assigned by store, regional, or executive leadership.

Requirements

Ability to communicate with associates and guests to provide incredible Customer Service, including greeting customers and answering questions in a friendly manner, proactively offering assistance and providing accurate and timely information, making product/service recommendations, and accommodating special requests.
Properly handle, prepare, transport and store products; ensuring food and human safety practices are strictly adhered per applicable guidelines and Company policies and procedures.
Ability to read, count and write, to accurately complete all documentation.
Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds, occasionally up to 100 pounds. With or without a reasonable accommodation
Ability to stand and/or bend over a worktable for duration of shift. With or without a reasonable accommodation
Exposure to temperatures and moisture content areas: Less than 32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit. With or without a reasonable accommodation
Strong work ethic and ability to work in a fast-paced environment.
Ability to work with ADA approved cleaning chemicals.
Ability to use tools and equipment in a safe manner, including box cutters, knives, electric pallet jacks, forklifts, hand trucks, six-wheel carts, balers, and other heavy machinery. With or without a reasonable accommodation
Understanding of and compliance with company quality goals.
Ability to work varied hours/days as business dictates.
Other related duties as may be needed in the department.
Previous experience in retail sales or customer service is preferred.
Multilingual skills are a plus, particularly fluency in English.
Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, coupons, etc. and checkout procedures according to company policy.

Nice To Haves

Previous experience in retail sales or customer service is preferred.
Multilingual skills are a plus, particularly fluency in English.

Responsibilities

Arrives at the workstation on time, appropriately groomed, dressed, and ready to work; works all scheduled shifts and attends required training courses and meetings.
Provides excellent customer service, addresses need of customers in a timely and effective manner and models suggestive selling techniques, answers store phones and pages promptly and courteously.
Monitors product quality and freshness and ensures proper product rotation.
Ensure cases and shelves are clean and well-stocked.
Completes spoilage, sampling, temperature, and sweep logs as required.
Assists with periodic inventory checks.
Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising products.
Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with company cleanliness and safety standards.
Ensures accuracy of signs and pricing.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
Performs other duties as assigned by store, regional, or executive leadership.