Virginia Tech-posted 25 days ago
$50,000 - $55,000/Yr
Full-time • Mid Level
Blacksburg, VA
5,001-10,000 employees
Educational Services

The Stewardship Officer is a member of the Advancement Division's Donor Relations team with responsibilities to pursue and promote the overall institutional goals related to best-in-class stewardship, relationship building, and customer service for internal and external constituents. This role will contribute to the Virginia Tech goal of increasing donor retention and the alumni giving rate. The Stewardship Officer will create and implement an annual strategy to manage, coordinate, and distribute customized stewardship for a portfolio of donors who have supported Virginia Tech. This position manages multiple and competing priorities in the dynamic Donor Relations environment. This role is part of a transparent, innovative, high-performing, and dynamic team. The Stewardship Officer demonstrates best-in-class standards, including meticulous accuracy and anticipating constituent needs. This position has frequent contact with internal and external constituents, providing information and assisting in the resolution of questions while maintaining the confidentiality of sensitive donor information. Additional duties may include strategic collaboration with university partners, along with internal and external stakeholders to ensure alignment with the Advancement Division Stewardship Plan and best-in-class stewardship initiatives. The Stewardship Officer will be responsible for things such as leading gift acknowledgment processes, overseeing stewardship content and strategic messaging, and audience-based or personalized stewardship plans. Additional responsibilities could also include leading scholarship stewardship, executing strategic stewardship for initiatives such as Giving Day, or helping to ensure appropriate documentation and stewardship of leadership, major, and principal gifts.

  • Manage, coordinate, and distribute customized stewardship for a portfolio of donors
  • Strategic collaboration with university partners
  • Lead gift acknowledgment processes
  • Oversee stewardship content and strategic messaging
  • Create audience-based or personalized stewardship plans
  • Lead scholarship stewardship
  • Execute strategic stewardship for initiatives such as Giving Day
  • Ensure appropriate documentation and stewardship of leadership, major, and principal gifts
  • Master's degree or Bachelor's degree and experience equating to an advanced degree.
  • Demonstrated experience with multitasking, working independently with attention to detail in a fast-paced, goal and deadline-driven team environment.
  • Ability to handle confidential materials and information.
  • Demonstrated experience in using Microsoft Office products.
  • Demonstrated project management experience involving analyzing data, problem-solving with a strategic approach, as well as creative and critical thinking.
  • Demonstrated experience with communication in a professional setting (e.g., individual correspondence, proposals, report writing, marketing).
  • Experience outlining and implementing plans, managing projects, and analyzing data.
  • Demonstrated experience in using a constituent database, such as Blackbaud or a similar system.
  • Familiarity with Advancement operations, donor relations, alumni operations, event management, and/or volunteer programs.
  • Demonstrated experience interacting and collaborating with internal and external stakeholders such as faculty, staff, volunteers, alumni, donors, students, and external vendors.
  • Experience developing effective strategies to foster relationships and engagement.
  • Ability to speak and write articulately, persuasively, and with sensitivity to donor concerns.
  • Ability to effectively write and manipulate database queries for the retrieval and production of detailed constituent information.
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