Stewarding Supervisor

About the position

Omni Viking Lakes Hotel is seeking a Lead Steward. This team member will supervise the day-to-day operation of the stewarding department for a given shift, ensuring control and distribution of operating equipment, maintenance of cleaning and sanitation standards, supervision of all utility, pot washer, dishwasher, and worker assignment tasks. Omni Hotels has been named one of the 'Best-Led Companies of 2024' by Glassdoor. If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

Responsibilities

• Determines work procedures, prepares work schedules, and expedites workflow
• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures
• Studies and standardizes procedures to improve efficiency of subordinates
• Resolves associate issues
• Be able to read banquet menus and perform set up procedures
• Responsible for all personnel under his/her supervisor
• Responsible for the proper cleaning, rack and distribution of all china, silver and glassware
• Maintains required standards of sanitation and cleanliness
• Reviews and reinforces operating procedures with his/her shift
• Minimize breakage of circulating equipment
• Follow/enforce company policies and procedures
• Attend department meetings and other company required trainings
• Complete other duties as assigned by management
• Following safety guidelines and proper usage of all cleaning chemicals before, during and after usage which includes proper storage of all chemicals when not in use
• Report at all times when kitchen equipment not in working order to a supervisor/manager assigned
• Assist kitchen staff when needed
• Complete cleanliness of all food and beverage areas at all times
• Assist Stewarding Supervisor in organizing and maintaining all inventories of china, glass & silver

Requirements

• 1 year minimum work related experience is required
• Ability to communicate written and orally in English on an intermediate level
• Maintain cleanliness of work area at all times
• Demonstrate ability to lead by example
• Experience training and developing employees with limited education/experience
• Strong customer service orientation and skills
• Excellent safety and sanitation skills
• Create courteous, friendly, professional work environment
• Must be able to work various shifts, holidays and weekends

Benefits

• Medical, Dental, Vision and other healthcare benefits
• Paid Maternity Leave
• 401k
• Paid Time Off Accrual
• Discounts at the spa and restaurants
• Discounted rates at other Omni properties
• Corporate discounts
• Continued education opportunities