Stewarding Supervisor

Sonesta International Hotels Corporation•New Orleans, LA

12d

About The Position

Coordinates activities of stewarding and employees to ensure that the stewarding area and culinary areas are clean and well maintained, creating a work area that is free from safety hazards and compliant with Health & Safety guidelines. Job Description Principle duties and responsibilities (Essential Functions) include: Key Job Functions Supervision of stewarding equipment and employees Maintain cleanliness of all kitchen areas Delegate work assignments to staff Assist in Banquet setups and plate ups Monitor performance and productivity of staff Assist with inventories & scheduling Attend safety and BEO meetings Review Board of Daily Activity and Chemical Tutorials Report to Engineering any problems with equipment Make rounds of all outlets and assist as needed Check loading dock area Check all storeroom areas and items Build solid relationship with your Colleagues Treat colleagues with respect and dignity Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Deliver Passionate & Engaging Service to our Guests You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations You will consistently deliver our GUEST model: G reet or welcome everyone, warmly with a smile U se eye and ear contact and guest’s name E stablish/anticipate needs S olve and own all requests/complaints T hank everyone Qualifications and Skills A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency. Track record of delivering exceptional guest or client experience Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates. Appropriate professional appearance and demeanor Professional Demeanor - Service Oriented Demonstrated ability to multi-task, manage time and work well under pressure in a fast-paced environment Teamwork(Work well with all departments as we depend on all departments) Ability to stand for long periods of time (which may include an entire shift) Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Ability to deal with problems involving several concrete variables in standardized situations Ability to communicate effectively and delegate job tasks Ability to handle stress and work flexible hours, weekends and holidays Education and/or Experience At least one 1 year experience supervising 5-8 individuals, general knowledge of kitchen machinery and kitchen cleaning techniques. Basic computer skill required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear. The employee is occasionally required to use hands, reach, stoop, kneel, crouch and crawl. The employee must occasionally lift and/or move up to 50 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Requirements

Track record of delivering exceptional guest or client experience
Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.
Appropriate professional appearance and demeanor
Professional Demeanor - Service Oriented
Demonstrated ability to multi-task, manage time and work well under pressure in a fast-paced environment
Teamwork(Work well with all departments as we depend on all departments)
Ability to stand for long periods of time (which may include an entire shift)
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Ability to communicate effectively and delegate job tasks
Ability to handle stress and work flexible hours, weekends and holidays
At least one 1 year experience supervising 5-8 individuals, general knowledge of kitchen machinery and kitchen cleaning techniques.
Basic computer skill required.