Stewarding Supervisor

The Broadmoor Hotel's Talent Acquisition Team • Colorado Springs, CO

5d • $20 - $22

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in
We are looking for someone who has a keen attention to detail, committed to hospitality, can lead with integrity, authenticity and kindness and is committed to ensuring our daily operations run smooth.
Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

Requirements

• High school diploma or GED, or three months of related experience and/or training. Experience working in a Hospitality environment preferred.
• Enthusiastic, friendly, and energetic team member who works well with others
• Experience supervising team-members as this person will be directly supervising up to employees in the Stewarding Department. This will require carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Must be proficient using a computer to order supplies, conduct inventory, and prepare reports. Knowledge of Word and Excel recommended.
• Must be highly organized and meticulous with detail
• Valid Driver’s License required.
• Any employee driving a Broadmoor vehicle must be 18 years or older
• Ability to multitask and prioritize tasks when there are conflicting priorities.
• Self-motivated with the ability to take initiative and be proactive in problem solving
• Occasional heavy lifting (up to 100 lbs. with assistance) with a work environment that is primarily indoors and outdoors at times.

Responsibilities

• Supervises and trains stewarding crew to include: proper sanitation, knowledge of MSDS sheets, safe working environment, safety regulations and guidelines, understanding Banquet event orders, fire safety/emergency procedures, proper chemical usage and safety.
• Arranges shift work assignments, monitors and supervises start, break, lunch, and close times.
• Participates and leads fire drills, Departmental meetings, Human Resource training classes, and conducts daily pre-shift meetings.
• Assists with preparing and writing schedules.
• Ensures that all “set-ups” are completed in a timely manor with the correct quantity and quality of equipment needed.
• Transport items on and off property to support all kitchen operations. This may include driving a Broadmoor company golf cart or other Broadmoor vehicle.
• Responsible for supervising up to 50 Stewarding employees that are directly responsible for cleaning of china, glass, silver, kitchen and backdock areas, dish rooms and trash removal.
• Ensures proper maintenance of Food and Beverage equipment. Reports broken/damaged equipment to proper departments for repair.
• Provides constructive feedback for performance appraisals of Stewarding staff members.
• Supervises sanitation activities in all kitchens.
• Ensures service ware levels are maintained, available and in place for functions.
• Prepares supply/chemical orders and monitors usage.
• Supervises the organization and maintenance of storage areas to include back of the house hallways, storerooms, and silver rooms. Ensures that fire exits are clear of obstacles.
• Monitors equipment and food distribution procedures.
• Assists with the development and maintenance of service ware par levels.
• Assists chefs with supervision of dish-up functions.
• Maintains cleanliness and appearance of all service ware. Ensures all silver items are polished and in good working order.
• Assists with and supervises inventories.
• Supervises more than one Stewarding outlet at a time. Willingness to work in fast-paced, team oriented environment
• Uphold and abide by all Broadmoor polices, procedures, and safety guidelines.
• Willingness to work in a fast-paced, team-oriented environment.
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines.
• Other duties as assigned.

Benefits

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees