Stewarding Supervisor - Lodge (Full-Time)

Sea Island•St. Simons Island, GA

17d

About The Position

This position is generally responsible for supporting the Steward Manager with the sanitation duties and day to day operation in the Stewarding Department. Contribute to the profitability and effective operation by controlling china, glass, silver and equipment on a daily basis. Promote the Sea Island legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures. Use of Company Vehicle: Designated to drive a company vehicle

Requirements

Minimum two (2) years experience in a stewarding in a luxury hotel or hotel
Supervisory experience preferred
Knowledge of food preparation and sanitation procedures
Must possess or obtain Serv-safe certification within a three (3)-months period from hire date as a condition of continued employment
High school diploma preferred or equivalent combination of education and experience
Excellent communication skills, both written and verbal
Good knowledge of inventory control, food sanitation, health and safety regulations and hazardous chemical procedures
Ability to understand and follow safety requirements
Valid Georgia Driver’s License
Company policy requires that one must be 21 years of ago or older to drive a company vehicle
Knowledge of chemical use and Material Safety Data Sheets (MSDS) rules
Basic computer skills in Windows XP and Microsoft Office software applications such as: Word, Excel, and Outlook
Proficient with peripherals, copier, fax, and telephone
Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
Ability to easily adapt to organizational and environmental changes
If applicable, must be flexible to working days, early mornings, evenings, weekends, and holidays
Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy
Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
Ability to change work locations during the same shift
If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
Ability to perform repetitive tasks with accuracy
Ability to lift, carry, pull and push up to 50 lbs repeatedly throughout a shift
Ability to read, write and communicate effectively in English, both written and verbal
May be exposed to mechanical, electrical, chemical and fume hazards
No visible tattoos, visible body piercing or unnatural hair color or hairstyles per company grooming standards

Nice To Haves

Supervisory experience preferred
High school diploma preferred or equivalent combination of education and experience

Responsibilities

Prepare schedule (including vacation schedule) for stewarding department
Assist in monitoring payroll daily to control labor expenses
Responsible for training all new hires
Assist manager with discipline actions
Maintain a weekly breakage report and reviews with manager on weekly basis
Assist with end of the month inventories on china, glass and silver
Monitor, order and issue all cleaning supplies to stewarding department
Assist with weekly kitchen inspections to ensure area meets or exceeds Health Department Rules and regulations
Develop and administer procedures for maintaining inventories of china, silverware and glassware
Generally responsible for all the kitchen (s) sanitation on property
Transportation of banquet food and equipment to and from events
Follow the rules/regulations of food transportation to protect from contamination and spoilage of food
Properly clean and store all china, silver, utensils, pots, pans, serving ware and other equipment
Review mis-en-place form and communicate needs for china, glass, silver and other special equipment if needed
Perform sanitation duties such as mopping floors, cleaning work surfaces, empty trash containers, sweeping floors, etc
Maintain equipment in a professional manner and maintain a clean, safe and efficient work station
Report equipment break downs and safety concerns to Manager
Communicate with the Chef on delivery time for food and equipment needed for events
Ensure that food and equipment is set up prior to the event based on the standard set for having receptions or buffets set up
Ensure that all cocktail parties and receptions are set up with props
Inform the Chef on duty of additional food requirements, restocking of food
Break down and return food, equipment, to the assigned areas
Ensure that all food is returned to the Chef for inspection and that all equipment is clean and stored properly
Maintain equipment in a professional manner and maintain a clean, safe and efficient work station
Assist and partner with the Security department in maintaining Occupational Safety & Health Administration (OSHA) standards
Handling chemicals safely following all Material Safety Data Sheets (MSDS) procedures
Assist with maintaining current MSDS files Lodge Stewarding
Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
Maintains cleanliness and organization in all work areas
Uphold appropriate departmental standards of quality/timing
Uphold and ensure compliance with all company and departmental policies and procedures
Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
Attends all scheduled employee meetings and brings suggestions for improvement
Willing and timely execution of other duties as delegated by leadership