Steward

JM Family•Deerfield Beach, FL

6d•Onsite

About The Position

JM Family is currently looking for a Steward to join our Marine department. Our Stewards work on our Gallant Lady yachts performing a variety of tasks. Our Steward position is not live-aboard while at home port. During cruising season, Stewards work 2 - 3 week assignments in the Caribbean, the Bahamas and New England. All boats are based in the Fort Lauderdale/Deerfield area. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary. JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law. DISABILITY ACCOMMODATIONS If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance .

Requirements

Must hold an STCW Basic certificate within 3 months of employment
Must have a valid US driver license
Must be a US citizen or be eligible to work within the US.
Must have a valid passport
Experience in managing guest services in the hospitality industries marine and/or, food service, cocktail making and wine service
Possess knowledge of foods, beverages, and service techniques.
Capable of delivering outstanding guest services and interactions.
Report and manage inventory levels, restocking, cleaning etc
Excellent time management, planning and organizational skills and the ability to manage multiple and changing priorities efficiently in a fast-paced environment
Ability to contribute individually with minimal supervision and as part of a team exhibiting above-average initiative and follow-through on assignments
Communication skills, written and verbal
Solid PC skills including knowledge of MS Office (Word, Excel, PowerPoint) and Google products (Gmail, Google Drive)

Responsibilities

Maintaining interior housekeeping (detail cleaning) while also being held largely responsible for guest-cabin care
Perform necessary laundering of guest towels and linens
Applying great guest service (including silver service) and expert bartending skills
Assisting in the creative planning and quality service of theme dinners
Assisting with physical product inventories, provisioning, writing and updating checklists, and all other applicable tasks within interior
Maintaining and displaying knowledge of international etiquette and protocol
Watchkeeping in accordance with the list of responsibilities in the crew mess station bill
Exterior-crew support as needed
Deliver guest aligned experiences with a high level of service.
Demonstrates ownership and execution of team, individual goals/objectives
Increased guest satisfaction as measured through Director/host meetings and surveys