Steward

Sonesta Hotels

About The Position

The Steward works with the culinary team to clean and sanitize pots, pans, utensils, the kitchen and other kitchen equipment, in accordance with time, product and placement standards to ensure total guest satisfaction. The Steward adheres to hotel standard in operating the dish machine to ensure designated restaurant and kitchen are properly cleaned and maintained. Assists in cleaning of other kitchen equipment such as pots and pans. Completes other special projects assigned.

Requirements

High school graduate or equivalent, previous experience in hotel/restaurant dishwashing, familiar with proper sanitation regulation, and knowledge of proper chemical handling preferred
Ability to speak read and comprehend simple instructions, short correspondence, and memos in English.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Track record of delivering exceptional guest or client experience
Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates
Appropriate professional appearance and demeanor

Responsibilities

Use correct cleaning chemicals for designated items, according to OSHA Standards
Setup and organize work station with proper equipment
Check the working condition of equipment to make sure it works properly.
Fill the dish machine with proper water level and ensure the temperature level is set to standard
Organize the breakdown area for dirty ware
Remove excess food/debris from soiled ware before placing them in the machine
Position dirty ware in the designated racks for cleaning
Remove washed ware and allow them to dry -put them in designated area
Inspect the cleanliness and condition of all washed equipment and areas; re-clean any item not meeting standards
Handle all dishes carefully to prevent breakage and losses
Change dish machine water/fill and refill as to ensure all dishes are properly cleaned
Clean spills in kitchen and work areas immediately
Transport garbage can from kitchen and work areas to dumpster, empty and clean according to standard
Report damages, maintenance, problems or safety hazards to supervisor
Organize and restock wash areas for next shift
Build solid relationship with your Colleagues
Treat colleagues with respect and dignity
Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
Deliver Passionate & Engaging Service to our Guests
You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone