Sterile Processing Lead

The University of Kansas Health System•Kansas City, KS

19h

About The Position

Under the direction of the Sterile Processing Manager and Supervisor, the Sterile Processing Team Lead is responsible for the coordination of the department activities/tasks on the assigned shift. Provides customer focused service to the department for accurate and efficient surgical services instrumentation support. Provides front-line leadership in line with Perioperative Services mission/vision for customer service and employee engagement.

Requirements

High School Graduate
Sterile processing experience
Certified Registered Central Service Technician(CRCST) - Healthcare Sterile Processing Association (HSPA) within 1 Year

Nice To Haves

Sterile processing leadership experience
Certified Registered Central Service Technician(CRCST) - Healthcare Sterile Processing Association (HSPA) upon Hire
Certified Healthcare Leader (CHL) - Healthcare Sterile Processing Association (HSPA)

Responsibilities

Takes responsibility for self and/or team accountabilities and instills sense of ownership in others to improve performance; looks for ways to improve individual and/or team.
Thinks beyond conventional approaches and demonstrates proactive behavior; develops strategies to enable others to adapt to change.
Actively builds strong rapport and credibility by engaging multiple parties as required in open, two-way communications.
Recognizes and captures opportunities to improve systems and processes through various experiences (e.g., seminars, training, technical learning, etc.).
Recognizes group dynamics and acts as a role model by guiding others/team to modify one's communication style to suit different situations and audiences.
Delivers messages that are consistent and concise; to guide others/team; is able to present messages that can influence with impact.
Effectively manages the situation to minimize customer and staff stress while dealing with escalated issues.
Recognizes, demonstrates and enables behaviors and attitudes necessary to ensure exceptional delivery of services.
Consistently seeks and integrates feedback to improve service.
Understands interests and concerns of other internal/cross-functional teams and incorporates their feedback into service/work processes.
Identifies and recognizes employees and teams that demonstrate behaviors consistent with organizational values and produce expected results and services.
Uses multiple occasions to give and receive constructive feedback from others for continuous development.
Understands employee's professional aspirations and proactively shares opportunities; guides and mentors their personal and professional growth.
Motivates self and actively engages team in achieving challenging goals and targets that are consistent with organizational direction; encourages others to overcome obstacles and achieve results.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
Other duties may be assigned as required.