Sterile Processing Equipment Service & Sanitation Technician

STERIS • Boston, MA

9d

About The Position

Join Us to Keep Hospitals Running Safely Help STERIS Customers maintain critical sterilizer equipment through expert cleaning and light maintenance in demanding healthcare environments. As a field-based specialist, you’ll combine hands-on service, sharp troubleshooting, and clear communication to deliver exceptional outcomes. Why This Role Matters Be the first line of support for Customer satisfaction—owning updates, timelines, and fast resolutions. Promote best-practice cleaning and preventative care to enhance equipment performance and reliability. Keep teams aligned by partnering with Scheduling, your Supervisor, Field Service partners, and contract administration.

Requirements

• High School Diploma or GED.
• 3+ years of work experience, including at least 1 year in a technical/service trade such as sterile processing, mechanical, electrical, plumbing, HVAC, construction, or automotive.
• An associate degree, related certifications, or military background may count toward minimum experience.
• Valid driver’s license.
• Comfort with flexible schedules outside typical business hours.
• Proficiency with basic computer applications and smartphone tools.
• Strong communication and Customer-facing skills; organized and resourceful problem solver.
• Self-directed; able to work independently without supervision.
• Hands-on ability with industrial cleaning equipment operation, plus maintenance and repair capability.

Responsibilities

• Execute sterilizer chamber cleaning: replace required chemical ingredients, adjust chemical levels, monitor processes and pressures, and maintain/repair chamber cleaning equipment.
• Follow strict protocols to handle, transport, and dispose of chemicals safely.
• Use company-issued smartphone, laptop, and software for documentation, reporting, and communication.
• Plan efficient daily routes; meet coverage and service standards across your territory.
• Identify issues with equipment or system components and engage the proper technical contacts.
• Maintain stewardship of company vehicle, tools, equipment, and parts inventory; escalate any safety or operational concerns.

Benefits

• Market competitive pay
• Extensive PTO and 9 paid holidays
• Excellent healthcare, dental, and vision coverage
• Company vehicle, phone, and laptop
• Tools, equipment, and uniforms provided
• Short- and long-term disability coverage
• 401(k) with company match
• Maternity and paternal leave
• Optional add-on benefits/discounts such as Pet Insurance
• Tuition reimbursement and continued education programs
• Excellent growth opportunities and a stable long-term career

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees