Step-Down Navigator

Universal Health Services•Houston, TX

60d

About The Position

Behavioral Hospital of Bellaire offers multiple inpatient and outpatient programs designed to meet the needs of every patient, no matter the issue. From our inpatient adult, to our outpatient partial hospitalization and intensive outpatient programs, our continuum of care can provide the treatment necessary to move our patients toward a more independent future. Much more information available online at: https://bhbhospital.com/ Behavioral Hospital of Bellaire is seeking a Step-Down Navigator to meet with all eligible patients to inform them about the benefits of stepdown services as part of their continuum of care treatment. This role requires a deep understanding of the step-down process and strong coordination skills to facilitate seamless communication between departments, ensuring patients receive the appropriate support for their ongoing recovery.

Requirements

High school diploma or equivalent required, Bachelor's degree preferred.
One (1) year experience in an inpatient psychiatric setting.

Responsibilities

Meet with all eligible patients to discuss the benefits of appropriate programming options and guide them through the step-down process as part of their comprehensive continuum of care.
Assist in the development of strategies, goals and objectives related to the step-down process.
Collect and enter data specific to the step-down process, including eligibility, referrals, refusals, and reasons for refusal or acceptance, identifying and reporting on trends.
Coordinate with the Admissions Department, Clinical Services, Utilization Management, Business Office, and Outpatient Services on patient eligibility for programming options
Ensure that all aspects of the step-down process are followed: identification of eligible patients, insurance verification, treatment team approval etc.
Assists facility leaders in identifying trends to continue program expansion and reduce barriers to treatment.