Steel Yard and Sales Support Associate

Robar EnterprisesHesperia, CA
7d

About The Position

The Operations & Sales Support Floater plays a versatile and critical role in supporting both yard operations and the inside sales team at Endura Steel. This position flexes based on business demand — assisting with material handling, shipping, and yard organization on some days, while supporting customer service, quoting, and administrative sales functions on others. This role ensures operational flow, customer responsiveness, and team alignment across departments.

Requirements

  • High school diploma or equivalent.
  • Strong attention to detail.
  • Ability to multitask and shift priorities quickly.
  • Strong communication skills (verbal and written).
  • Basic computer proficiency required.
  • Ability to read a tape measure.

Nice To Haves

  • Forklift experience preferred.
  • Steel industry experience preferred.
  • Strong customer service mindset.

Responsibilities

  • Load, unload, and move steel materials using forklifts and material-handling equipment.
  • Pull, stage, band, and secure customer orders accurately.
  • Assist with receiving deliveries and verifying material specifications.
  • Maintain organized yard layout and proper inventory storage.
  • Support shipping and delivery operations.
  • Inspect equipment daily and report safety concerns.
  • Perform basic equipment maintenance and housekeeping duties.
  • Assist customers and drivers with locating and loading materials.
  • Follow all PPE and safety requirements.
  • Read and interpret job tickets and accurately measure material.
  • Assist Account Managers with quotes and pricing.
  • Support walk-in and phone customers with product inquiries.
  • Monitor customer accounts and assist with follow-ups.
  • Maintain accurate bid tracking and sales records.
  • Enter and update bids and sales orders in ERP system.
  • Communicate with customers to gather project requirements.
  • Support lead generation and customer outreach.
  • Provide high-level customer service in a fast-paced environment.
  • Collaborate with management regarding bid status and project timelines.
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