STEAKHOUSE HOST / HOSTESS

PENN Entertainment, Inc.•Hobbs, NM

34d

About The Position

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. SUMMARY: It is the primary responsibility of the Steakhouse Hostess to greet and seat all incoming patrons. The hostess will additionally assist Servers as needed according to business levels. To reflect venue's upscale environment, the Steakhouse Hostess's conduct must be refined. Must be outgoing with the ability to engage and entertain guests. All duties are to be performed in accordance with departmental and company policies, practices and procedures.

Requirements

Must be a minimum of 18 years of age.
High school diploma or G.E.D preferred.
3 to 6 months relevant experience or equivalent combination of education and experience required.
Ability to read, write and speak English required.
Strong customer service and interpersonal skills are required.
Ability to work as part of a team and to promote cooperative approach between departments.
Ability to work unsupervised.
Basic math skill is required, ability to handle cash and accurately make change.
Maintain a professional, neat and well-groomed appearance adhering to company standards and work varied shifts, which will include weekends and holidays.

Responsibilities

Greets guests in a timely manner. Initiates conversation with guests.
Operate cash register: take money and make change, as required.
Complete assigned opening and closing side work.
Provides Red Carpet Service to every patron and employee.
Must work well under pressure, and meet multiple and sometimes competing deadlines.
Adhere to all corporate and local policies, procedures, and operating guidelines.
Keeps tables neat and orderly by removing glassware no longer in use. Clears and resets tables for next seating.
Adheres to all responsible alcohol serving requirements as dictated by the state; requests identification from guests ordering alcohol when legal age is questionable.
Anticipates guest needs when possible.
Communicates with servers, bartenders and managers regarding guest requests.
Perform duties in a safe manner; report any potential safety hazards to management staff.
May be required to answer questions when a manager is not available.
Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership.
Performs other duties as may be assigned by department and/or company management.

Benefits

wellness programs designed to support our team members' financial, physical, and mental well-being
day-one medical coverage
401(k) matching
annual performance bonus
Paid time off is earned according to the local policy and increases with the length of employment

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