Customer Service IMMEDIATE HIRE

Aston Carter

2d • $19 - $19 • Onsite

About The Position

As an STCA, you will manage approximately 6 to 8 customer appointments daily. You will be responsible for operating a company-owned vehicle to visit customers' homes, finalize vehicle purchases, greet customers, inspect cars for sale, and facilitate paperwork completion using an iPad. Your role will also include accurately maintaining customer records within our tracking system. Safe driving and a clean driving record are essential, as is a team-oriented approach to assist colleagues when needed.

Requirements

• Strong customer service skills.
• Ability to accurately handle and process paperwork.
• Proficient in using electronic devices such as iPads for documentation.
• Excellent communication and interpersonal skills.
• High School Diploma or equivalent.
• Must be at least 18 years of age.
• Clean driving record.

Nice To Haves

• Sense of humor and a passion for enhancing the customer experience.
• Goal-oriented, enthusiastic, and self-motivated.

Responsibilities

• Handle 6 to 8 customer appointments each day.
• Operate a company-owned vehicle to drive to customers' homes for vehicle purchase finalization.
• Greet customers and inspect the cars they are selling.
• Assist customers in completing paperwork on an iPad.
• Accurately and efficiently complete customer paperwork and maintain thorough notes in the customer tracking system.
• Prioritize safe driving and maintain a clean driving record according to the CMV Driver Qualification policy.
• Collaborate with team members and assist with various tasks as needed.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees