Stations Quality Assurance Auditor

Allegiant • Las Vegas, NV

131d • $55,000 - $70,000

About The Position

The Stations Quality Assurance (QA) Auditor is responsible for performing operational and regulatory compliance audits of all Allegiant bases and stations ensuring the quality and consistency of implementation and adherence to regulatory and Company requirements. This position will serve as a Subject Matter Expert (SME) for Stations and Safety/Security leadership, as it relates to auditing and compliance to Stations and Safety/Security policies.

Requirements

• High School Diploma/GED.
• Minimum three (3) years of airline customer service and/or ground operations experience (preferably 14 CFR Part 121 operations).
• Minimum one (1) year of airline auditing experience (preferably 14 CFR Part 121 operations).
• Knowledgeable in 14 CFR Part 5 SMS requirements, with emphasis on Safety Assurance.
• Ability to facilitate individual and group discussions comfortably and effectively.
• Excellent problem-solving and structured thinking skills.
• Ability to develop materials and provide creative solutions for operational and leadership improvement.
• Proficient in Microsoft application suite and Allegiant internal systems/applications.
• Strong experience in operationally based technical writing.
• Ability to remain knowledgeable in all aspects of Allegiant Station's standards and processes.
• Ability to work independently, while managing multiple task assignments, under general supervision.
• Well-developed planning and organizational skills.
• Willingness to work a flexible schedule including nights, weekends and holidays, occasionally on short notice.
• Ability to attend and successfully pass required training.
• Ability to sustain heavy travel schedules (50+%).
• Ability to work in a variety of environments including, but not limited to, office, airport, indoor and outdoor.
• Ability to read, write, and speak English.

Nice To Haves

• College degree.
• Operational auditing certification (preferably in air operations) from a recognized auditing organization.

Responsibilities

• Plan and develop pre-audit preparation in accordance with the FAA accepted Safety Manual (SAFE).
• Prepare audit scopes and activities as necessary, including, but not limited to, safety, administrative, above and below wing aircraft handling, aircraft loading, security, deicing, environmental health and safety and into plane fueling activities.
• Perform scheduled and risk-based audits, including identifying and defining issues, objectively reviewing and analyzing evidence, and documenting findings and/or concerns.
• Ensure ongoing communication with applicable local leadership while performing audit activities.
• Prepare and deliver verbal out briefs of all audit non-conformities to applicable local and corporate leadership.
• Document and submit formal reports of all audit non-conformities to applicable local and corporate management level personnel in a timely manner.
• Ensure completion of all applicable audit corrective action plan responses within the approved electronic SMS recordkeeping system.
• Ensure ineffective or overdue corrective action plan responses are promptly escalated and addressed, as required.
• Maintain and update internal audit files.
• Assist the Manager of Station Quality Assurance with the development of supplemental audit and/or training material, as needed.
• Provide on-the-job training oversight of trainee auditors as needed.
• Perform safety assurance validations of corrective action responses to various regulatory programs.
• Perform ad-hoc station observations or inspections at the request of applicable leadership.
• Interface with FAA CMO (Certificate Management Office) Aviation Safety Inspectors, as needed.
• Maintain open communication and provide ongoing feedback to the Manager of Stations Quality Assurance.
• Positively represent the Allegiant brand through continual professional demeanor and appearance.
• Model Allegiant's customer service standards in personal actions and when providing leadership direction.
• Other duties as assigned.

Benefits

• Profit Sharing
• Medical/Dental/Vision/Life/Disability Insurance
• Medical Travel Reimbursement
• Legal, Identity and Pet Insurance
• 401K with an employer match
• Employee Stock Purchase Plan
• Employee Assistance Program
• Tuition Reimbursement
• Flight Benefits
• Paid vacation, holidays, and sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED